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Event Management Supervisor

1 month ago

Farnborough, Hampshire, United Kingdom Necgroup Full time

Farnborough International Exhibition and Conference Centre is the hub for leading aerospace events.

Overview

The centre hosts a wide range of exhibitions, conferences, and hospitality events, making it an ideal location for professionals in the industry.

This opportunity is available to join the team as a skilled Casual Event Catering Manager.

Job Description

We are seeking a dedicated individual with excellent customer service skills and problem-solving abilities to manage all aspects of catering operations on a day-to-day basis.

You will be responsible for running numerous outlets situated across the venue, supporting a wide range of hospitality events and conferences.

In return, you will receive training, great opportunities to progress, and work with people who enjoy what they do and offer great service to all customers.

As a Casual Event Catering Manager, you will:

  • Forecast and report financial data accurately and meet deadlines.
  • Implement and manage health and safety policies, procedures, and arrangements.
  • Manage resources effectively and take action in response to changes in the business.
  • Train and develop colleagues to deliver business activity.
  • Deputise for the Catering Operations Manager in their absence.
  • Oversee delivery of standards, meeting and exceeding customer expectations.
  • Handle complaints effectively, investigating and liaising with customers and staff.
  • Provide high leadership skills to promote group morale and staff motivation.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience in a multi-faceted catering retail environment or a Junior Manager position.
  • Excellent customer service skills and attention to detail.
  • Computer literacy in Microsoft Office.
  • Numeracy and literacy with good verbal and written communication skills.
Benefits

We offer a competitive salary and a range of benefits including:

  • Holiday accrual at 12.07% of hours worked.
  • Free onsite parking.
  • Free lunch when working over 6 hours.
  • Pension matching up to 7% and Life Assurance if eligible.
  • Life Assurance cover if actively contributing to the pension plan.
  • Great Learning and Development opportunities.
  • Employee Assistance Programme.
  • Exclusive Discounts.