Sales Order Coordinator

3 weeks ago


Cheadle, Staffordshire, United Kingdom Thales Full time
Job Title: Sales Order Coordinator

Thales is seeking a highly organized and customer-focused Sales Order Coordinator to join our Front Office and Digital Services Division in Cheadle, UK. As a key member of our team, you will be responsible for providing exceptional customer service, managing orders, and ensuring seamless communication across departments.

Key Responsibilities:
  • Process customer inquiries and resolve issues in a timely and professional manner
  • Manage order fulfillment, including tracking and shipping
  • Collaborate with internal teams to ensure accurate and efficient order processing
  • Develop and maintain strong relationships with customers to drive business growth
  • Monitor and report on order status, identifying and mitigating potential delays
Requirements:
  • Experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Proficiency in Oracle or similar ERP systems
What We Offer:
  • Competitive salary and benefits package
  • Flexible working hours, including half-day Fridays
  • Pension scheme and life cover
  • 24/7 employee assistance program and mental wellbeing app
  • Employee discount shopping schemes and gym membership discounts

Thales is committed to providing an inclusive and barrier-free recruitment process. We welcome applications from diverse candidates and offer reasonable adjustments to ensure equal opportunities.



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