Customer Service Liaison Officer

7 days ago


Edinburgh, Edinburgh, United Kingdom Austin Fraser Full time
Customer Service Liaison Officer

We are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Liaison Officer.

In this role, you will be responsible for delivering excellent customer service and ensuring the smooth operation of our facilities. Your key responsibilities will include:

  1. Providing exceptional customer service and resolving user queries in a timely manner.
  2. Working closely with the Centre Manager and Supervisor to identify areas for improvement and implement changes.

The successful candidate will have a proven track record of delivering excellent customer service and will be able to work effectively in a fast-paced environment. We welcome applications from individuals who are passionate about providing outstanding customer experiences.

The salary for this role is approximately £22,000 - £26,000 per annum, depending on experience. As a valued member of our team, you will have access to ongoing training and development opportunities to support your career growth.

Main Responsibilities
  • Deliver exceptional customer service and resolve user queries in a timely manner.
  • Work closely with the Centre Manager and Supervisor to identify areas for improvement and implement changes.


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