Retail Events Coordinator

2 days ago


bedfordshire, United Kingdom FUSION 2K Full time
Job Title: Retail Events Consultant

About the Role:

Fusion 2K Ltd is seeking a highly organized and enthusiastic Retail Events Consultant to join our team on a full-time basis for an 18-month fixed term contract. As a key member of our events team, you will be responsible for coordinating and executing large and small-scale events, managing sales orders and enquiries, and providing exceptional customer service.

Key Responsibilities:

  • Coordinate and execute events, including logistics, staffing, and vendor management.
  • Process high-volume sales orders and enquiries, ensuring timely and accurate responses.
  • Communicate effectively with internal teams, external parties, and suppliers to ensure seamless event execution.
  • Manage event staff, ensuring they are briefed and prepared for events.
  • Provide proactive and reactive customer service support via phone and email.
  • Analyze data, evaluate event performance, and implement improvements.
  • Occasionally provide out-of-hours event support on a rotational basis.
  • Assist with shipping and logistics as needed.

Requirements:

  • Minimum 12 months administration/office experience.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft packages, particularly Outlook and Excel.
  • Full UK driving license with no more than 6 points.

Desirable Qualifications:

  • Degree in Event Management, Marketing, Business, or English.
  • Sales background, including retail and recruitment experience.
  • Events and logistics experience.

How to Apply:

Please submit your CV to -events@fusion2k.com.



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