Retail Events Coordinator
5 days ago
Fusion 2K Ltd is seeking a highly organized and enthusiastic Retail Events Consultant to join our team on a full-time basis for a fixed term of 18 months. As a key member of our events team, you will be responsible for coordinating and executing large and small-scale events, ensuring seamless execution and exceeding client expectations.
Main Responsibilities:
- Coordinate event logistics, including venue selection, catering, and audio-visual requirements.
- Manage event staff, including briefing and training, to ensure high-quality event delivery.
- Process high-volume sales orders and enquiries, ensuring timely and accurate communication with clients and stakeholders.
- Develop and maintain strong relationships with external parties, suppliers, and Fusion Warehouses to ensure smooth event execution.
- Provide exceptional customer service, responding to enquiries and resolving issues in a timely and professional manner.
- Conduct data analysis and post-event evaluations to identify areas for improvement and optimize future events.
- Participate in the development and implementation of event strategies, working closely with the events team to achieve business objectives.
Requirements:
- Minimum 12 months administration/office experience, with a strong background in event coordination or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and team members.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in Microsoft Office, particularly Excel and Outlook, with the ability to learn new software and systems quickly.
- Full UK driving license with no more than 6 points on license.
Desirable Qualifications:
- Degree in Event Management, Marketing, Business, or a related field.
- Experience working with KPIs and meeting sales targets.
- Events or logistics experience, with a strong understanding of event planning and execution.
About Fusion 2K:
Fusion 2K Ltd is a leading full-service agency with over 35 years' marketing and events experience. We pride ourselves on our friendly, supportive, and light-hearted company culture, with a strong focus on collaboration and innovation. As a Retail Events Consultant, you will be part of a dynamic team that is passionate about delivering exceptional events and exceeding client expectations.
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