Leadership and Service Director

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Dalata Full time

Leadership Opportunity:

We are seeking a Leadership and Service Director to join our team at Clayton Hotel Cambridge. As a senior member of our management team, you will be responsible for driving excellence in guest experience and employee engagement.

Your primary objective will be to lead by example, demonstrate a passion for delivering exceptional standards, and inspire your team to do the same.

The estimated salary for this role is £50,000 - £60,000 per annum, depending on experience.

Key Performance Indicators:

  • Improve guest satisfaction ratings by 15%
  • Reduce employee turnover by 10%
  • Increase revenue by 5%

Why Choose Us?

Clayton Hotel Cambridge is a 4* Deluxe hotel located in the heart of Cambridge. Our team members enjoy a range of benefits, including competitive salaries, opportunities for career growth, and a dynamic work environment.



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