Centre Manager

2 days ago

North East Glasgow, United Kingdom Angus Dundee Distillers PLC Full time
Visitor Centre Manager Opportunity at Glencadam Distillery

Angus Dundee Distillers PLC is seeking a highly skilled and experienced Visitor Centre Manager to join their team at Glencadam Distillery. As a key member of the distillery team, you will be responsible for overseeing the safe operation and management of the visitor centre, ensuring a welcoming and informative experience for guests.

About the Role:

  • Develop and implement strategies to enhance the visitor experience, aligning with the company's goals and objectives.
  • Manage and maintain the visitor centre, including staff supervision, training, and development.
  • Collaborate with the distillery team to ensure seamless integration of visitor centre operations with distillery activities.
  • Monitor and control budgets, revenue, and expenses, ensuring financial targets are met.
  • Implement and maintain effective systems for online booking, point-of-sale, and customer service.

About You:

  • Proven experience in visitor services management, with a minimum of 5 years in a managerial role.
  • Strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
  • Familiarity with relevant software applications, including online booking systems, point-of-sale systems, and Microsoft Office Suite.
  • Ability to comply with local licensing requirements and regulations.
  • Valid driver's license and access to reliable transportation.

What We Offer:

A competitive salary and benefits package, as well as the opportunity to join a fast-growing Scotch Whisky company with a rich history and heritage.

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