Programme Implementation Specialist
5 days ago
About Our Company
The JAM Recruitment Specialists are working with an award-winning Series B SaaS company in London, who are scaling their product offerings across Europe.
About the Job
We are seeking a highly experienced Programme Implementation Specialist to lead the implementation of our enterprise product offering. As a key member of our delivery team, you will be responsible for guiding customers through start to finish with implementations, leading an implementation team, and working closely with clients to understand requirements and oversee the implementation process.
Key Responsibilities
- Become deeply expert in our product suite, providing guidance to customers throughout the implementation journey.
- Lead a high-performing implementation team, delivering projects at pace and scale across Europe.
- Develop and implement world-class solutions to improve onboarding and implementations, collaborating closely with our Product team.
- Streamline and improve existing implementation processes, ensuring a seamless customer experience.
What We're Looking For
- Proven project and programme management skills within the SaaS implementation and delivery space.
- Extensive experience in stakeholder engagement and management within an implementation programme environment.
- Able to apply process improvement and design factors to drive business growth.
- Experience leading project teams within a product and engineering setup.
- Professional certifications in Project Management (PPM) are desirable.
Perks
- A competitive salary of £80,000 - £100,000 per annum.
- Generous holiday allowance and flexible working arrangements.
- A thriving tech stack and collaborative work environment.
- Genuine equity in our growing business.
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