Shift Leadership Specialist

8 hours ago


Grantham, Lincolnshire, United Kingdom Starbucks Full time £12
Job Description
We are seeking a highly motivated and organized Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in delivering exceptional customer experiences and driving sales growth in our store. Your responsibilities will include managing store operations, leading a team of baristas, and ensuring seamless service delivery. You will work closely with the management team to achieve business objectives and maintain high-quality standards. This is an exciting opportunity to develop your leadership skills and advance your career in a dynamic retail environment.

About the Role
- Manage store operations, including cash handling, inventory management, and facility maintenance
- Lead and motivate a team of baristas to deliver exceptional customer experiences
- Develop and implement strategies to increase sales and improve customer satisfaction
- Work collaboratively with the management team to achieve business objectives
- Ensure compliance with company policies and procedures, including health and safety regulations

Requirements
- Previous supervisory experience in a fast-paced retail or hospitality environment
- Excellent communication and leadership skills
- Ability to work effectively under pressure and manage multiple tasks simultaneously
- Strong knowledge of customer service principles and practices
- Ability to learn and apply new skills and technologies quickly

Our Store
We are a vibrant and bustling coffeehouse located in the heart of Grantham. Our store is known for its warm and welcoming atmosphere, and we pride ourselves on delivering exceptional customer experiences. As a Shift Supervisor, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a close-knit team that is passionate about serving high-quality beverages and food, and providing outstanding customer service.

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