Complaints Resolution Specialist
2 weeks ago
Complaints Resolution Specialist
About the Role:We are seeking an experienced Complaints Resolution Specialist to join our team at Novax Recruitment Ltd. As a key member of our team, you will be responsible for developing and operating the department's complaints procedures to ensure that outcomes of complaints form a basis for performance measurement and service development.
The ideal candidate will have essential experience in handling complaints in the public sector and desirable experience in handling complaints within adult social care. You will be responsible for processing, monitoring, and investigating all complaints registered under the department's complaints procedures as appropriate.
Additionally, you will deal with political and other enquiries and referrals on behalf of the director of social services as required. You will work with advocates to develop robust arrangements for adult client groups.
Key Responsibilities:- Develop and operate the department's complaints procedures.
- Process, monitor, and investigate all complaints registered under the department's complaints procedures.
- Deal with political and other enquiries and referrals on behalf of the director of social services.
- Work with advocates to develop robust arrangements for adult client groups.
£20 per hour (umbrella). This is a contract with a scope for extension working full time hours.
Location:Wirral, UK.
-
Complaints Resolution Specialist
3 days ago
Birkenhead, Wirral, United Kingdom Novax Recruitment Ltd Full timeAbout the Role">We are seeking a skilled Complaints Resolution Specialist to join our team at Novax Recruitment Ltd. This is a full-time contract opportunity that offers a competitive salary of £20 per hour, with a scope for extension.">Key Responsibilities:">To develop and operate effective complaint procedures, ensuring outcomes drive performance...
-
Complaints Resolution Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom Novax Recruitment Ltd Full timeJob OverviewNoavx Recruitment is seeking a Complaints Investigation Officer in Wirral. This is a full-time contract with the possibility of extension, working on a wide range of complaints registered under our procedures.
-
Claims Resolution Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom Exchange Street Claims ltd Full timeAbout the Role:As a Claims Resolution Specialist at Exchange Street Claims ltd, you will be responsible for handling a portfolio of property liability claims. Based in Wirral, this role involves investigating and resolving claim disputes under delegated authority.Job Description:We are looking for a highly motivated and organized individual to join our team...
-
Claims Resolution Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom ERGO Group AG Full timeJob Title:Claims Resolution SpecialistAbout the Role:We are seeking a skilled Claims Resolution Specialist to join our team at ERGO Group AG. As a key member of our First Response Unit, you will be responsible for providing exceptional support to our customers and ensuring timely resolution of their claims.Key Responsibilities:Process new and existing claims...
-
Claims Resolution Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom Munich Re Full timeJob OverviewWe are seeking an experienced Claims Resolution Specialist to join our Munich Re team. This role is a fantastic opportunity for individuals who enjoy working in a dynamic environment, resolving complex claims and providing excellent customer service.
-
Claims and Dispute Resolution Service Manager
2 hours ago
Birkenhead, Wirral, United Kingdom Munich Re Full timeJob Description:We are seeking an experienced Claims and Dispute Resolution Service Manager to join our Munich Re team. As a key member of our First Response Unit, you will play a vital role in providing support to our claims function by processing new and existing claims. Your primary responsibilities will include dealing with initial claim enquiries,...
-
Dispute Resolution Specialist
4 weeks ago
Birkenhead, Wirral, United Kingdom Kirwans S Full timeAbout UsKirwans S is a leading law firm looking for a Dispute Resolution Specialist to join our team.Job SummaryWe offer a competitive salary of £45,000 - £65,000 per annum, depending on experience, for this full-time position.Key ResponsibilitiesAdvise clients on a broad range of commercial issuesManage files and caseload effectivelyDevelop strong...
-
Conflict Resolution Specialist
3 days ago
Birkenhead, Wirral, United Kingdom Kirwans S Full time**Job Overview:**Kirwans S is seeking a highly skilled Conflict Resolution Specialist to join our team. The successful candidate will provide high-quality advice to clients across a broad range of issues, demonstrating a commercial attitude and ability to practice good financial management.**Key Responsibilities:**Provide expert legal advice to clients from...
-
Senior Claims Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom ERGO Group AG Full timeJob DescriptionWe are seeking a highly skilled Senior Claims Specialist to join our team at ERGO Group AG. In this role, you will be responsible for processing new and existing claims in line with our team guidelines. You will also provide training and mentoring to the team under the guidance of the team manager.Key Responsibilities:Deal with initial claim...
-
Customer Service Administrator
3 days ago
Birkenhead, Wirral, United Kingdom ERGO Group AG Full timeJob TitleBuilding Claims Handler Job DescriptionThis role is a fantastic opportunity to join our team as a Building Claims Handler. You will be responsible for providing support to the FRI Team Manager and the department claims function by processing new and existing claims in line with team guidelines.Deal with initial Claim & Dispute Resolution Service...
-
Customer Service and Claims Advisor
2 weeks ago
Birkenhead, Wirral, United Kingdom Munich Re Full timeJob DescriptionAs a Customer Service and Claims Advisor, you will deal with initial Claim & Dispute Resolution Service enquiries via telephone, email, and written correspondence, ensuring they are logged on the Claims DRACS system within a set SLA. You will also triage new claims forms received and liaise with customers until the full background is obtained...
-
FRU Team Coordinator
2 weeks ago
Birkenhead, Wirral, United Kingdom ERGO Group AG Full timeJob Overview:We are seeking a highly organized and detail-oriented FRU Team Coordinator to join our ERGO Group AG team. As a key member of the First Response Unit, you will be responsible for processing new and existing claims in line with team guidelines, providing training and mentoring to junior members.The successful candidate will have excellent...
-
FRU Claims Coordinator
2 weeks ago
Birkenhead, Wirral, United Kingdom Munich Re Full timeKey Responsibilities:The Claims Assessor will be responsible for the following key areas:Claim triage and resolutionCaseload managementTraining and mentoring of junior team membersDeclinature preparation and GDPR complianceComplaints handlingAssistance with all other duties of the First Response UnitThe ideal candidate will have a strong background in claims...
-
Talent and Culture Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom Unilever Full timeWe are seeking an experienced Talent and Culture Specialist to join our team at Unilever.The role is based at Port Sunlight Village in the Wirral, and is a full-time temporary position for 12 months, requiring 37.5 hours per week, Monday to Friday.Compensation for this role is competitive, paying up to £41,500 per annum, pro rata, depending upon...
-
Senior Food Safety Specialist
2 weeks ago
Birkenhead, Wirral, United Kingdom Omega Resource Group Full timeJob Summary:We are seeking a Senior Food Safety Specialist to join our client's leading site in the Wirral. This role will involve ensuring the environmental monitoring programme meets customer requirements and providing a high level of factory floor monitoring to confirm effective operation of food safety and quality control systems.About Our Client:Our...
-
Senior Finance Family Law Specialist
5 days ago
Birkenhead, Wirral, United Kingdom Thechildandfamilyconnection Full timeJob Role:We are seeking an experienced Senior Finance Family Law Specialist to join our team at The Child and Family Connection. The successful candidate will have expertise in handling all aspects of financial proceedings and a strong understanding of collaborative law and mediation processes.Key Responsibilities:To undertake all aspects of financial...
-
Cancer Care Coordinator
2 weeks ago
Birkenhead, Wirral, United Kingdom The Clatterbridge Cancer Centre NHS Foundation Trust Full timeJob DescriptionThe Clatterbridge Cancer Centre NHS Foundation Trust is a leading provider of non-surgical cancer treatment, serving a population of 2.4 million people across Cheshire & Merseyside, North Wales, the Isle of Man and parts of Lancashire.We are seeking an experienced Cancer Care Coordinator to join our team. This is a full-time, permanent post...
-
Leadership Development Specialist
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a Leadership Development Specialist to manage and inspire our dynamic team in Birkenhead, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring KPIs are met.Conduct regular team meetings to provide feedback and address issues.Delegate tasks and...
-
Quality Assurance Specialist
3 weeks ago
Birkenhead, Wirral, United Kingdom Omega Resource Group Full timeJob OverviewOmega Resource Group is seeking a Quality Assurance Specialist to join our team at one of our leading sites in the Wirral.About the RoleThe successful candidate will be responsible for ensuring that the environmental monitoring programme meets customer requirements, as well as carrying out a range of tasks to ensure the finished products and...
-
Installation Specialist
1 week ago
Birkenhead, Wirral, United Kingdom ENVEA Global Full timeJob Overview">The Engineering Department is a key part of ENVEA Global's operations, responsible for designing, building, installing, and commissioning CEMS (Continuous Emission Monitoring Systems) and fixed gas detection projects.As an Installation Specialist, you will work predominantly on client sites, ensuring that all systems meet quality constraints,...