Customer Service and Claims Advisor
2 days ago
As a Customer Service and Claims Advisor, you will deal with initial Claim & Dispute Resolution Service enquiries via telephone, email, and written correspondence, ensuring they are logged on the Claims DRACS system within a set SLA. You will also triage new claims forms received and liaise with customers until the full background is obtained for review by a claims handler.
- Main Responsibilities:
- Deal with initial claim enquiries and log them on the Claims DRACS system within a set SLA.
- Triage new claims forms received and liaise with customers to obtain the necessary information.
- Preparation of declinatures, written or verbal, documenting decisions on newly created records.
- Ensure GDPR processes are adhered to including cyber fraud for claims payments.
- Identify complaints, both written and verbal, following the appropriate Complaints Handling Process.
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Risk Adjustment Specialist
2 days ago
Birkenhead, Wirral, United Kingdom Exchange Street Claims ltd Full timeExchange Street Claims ltd is seeking a skilled Property Liability Claims Technician to join our team. Salary: $70,000 - $90,000 per annum.Job OverviewThis role involves handling a portfolio of property liability claims and providing exceptional customer service.Main Responsibilities:Claim Resolution: The successful candidate will be responsible for...
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Customer Service Associate
4 weeks ago
Birkenhead, Wirral, United Kingdom Jones & Chapman Full timeOur estate agency and property service provider, Connells Group, is seeking a highly motivated Customer Service Advisor to join our Lettings Support Centre. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords, and tenants. Key responsibilities include coordinating and...
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Claims Resolution Specialist
2 days ago
Birkenhead, Wirral, United Kingdom Munich Re Full timeJob OverviewWe are seeking an experienced Claims Resolution Specialist to join our Munich Re team. This role is a fantastic opportunity for individuals who enjoy working in a dynamic environment, resolving complex claims and providing excellent customer service.
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Claims Resolution Specialist
2 days ago
Birkenhead, Wirral, United Kingdom ERGO Group AG Full timeJob Title:Claims Resolution SpecialistAbout the Role:We are seeking a skilled Claims Resolution Specialist to join our team at ERGO Group AG. As a key member of our First Response Unit, you will be responsible for providing exceptional support to our customers and ensuring timely resolution of their claims.Key Responsibilities:Process new and existing claims...
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Sales and Service Advisor
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Sales and Service Advisor to join our retail team in Birkenhead, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment...
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Sales and Photographic Services Advisor
3 weeks ago
Birkenhead, Wirral, United Kingdom MAX SPIELMANN Full timeMax Spielmann Retail OpportunityWe are seeking a Sales and Photographic Services Advisor to join our team at Max Spielmann, part of the Timpson group. As a customer-focused individual with excellent communication skills, you will be responsible for delivering exceptional service to our customers in multiple locations around Bidston.About the RoleThis is an...
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Customer Service Representative
3 weeks ago
Birkenhead, Wirral, United Kingdom MAX SPIELMANN Full timeAt Max Spielmann, we're looking for a Customer Service Representative to join our team. As a Retail Assistant, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience.This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has a passion for...
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Customer Service Representative
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...
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Customer Service Representative
3 weeks ago
Birkenhead, Wirral, United Kingdom Asda Stores Ltd Full timeAbout UsAsda Stores Ltd is a leading UK supermarket chain with a wide range of products and services. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.We are currently looking for a Customer Service Representative to join our team in Bromborough. The successful candidate will be...
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Customer Service Specialist
3 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Birkenhead, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide excellent customer service...
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Customer Service Consultant
6 days ago
Birkenhead, Wirral, United Kingdom CV-Library Full timeJob SummaryWe are seeking a highly skilled Customer Service Consultant to join our team in Birkenhead. As a representative of our client, you will be responsible for delivering exceptional customer service via online chat.About the Role:Respond to customer queries in a timely and friendly manner.Ensure all messages are informative and correctly...
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Customer Service Representative
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and assisting with orders.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous experience...
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Customer Service Representative
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will play a crucial role in delivering exceptional customer experiences and supporting our operational goals.Key Responsibilities:Provide top-notch customer service and support to ensure customer...
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Customer Service Representative
1 month ago
Birkenhead, Wirral, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe're looking for a Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you'll work across multiple departments to ensure the efficient running of our stores. Your duties may include serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves.Your Key...
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Customer Service Specialist
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to provide exceptional customer service and support the store's day-to-day operations in Birkenhead, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...
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Customer Service Representative
2 months ago
Birkenhead, Wirral, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Birkenhead, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
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Customer Service Representative
2 days ago
Birkenhead, Wirral, United Kingdom Tesco Partners Full timeTesco Partners is looking for a Customer Service Representative to join our store team.About the Role:We are seeking a team player who is passionate about delivering exceptional customer service and working collaboratively with colleagues to achieve store goals.Key Responsibilities:Helping customers find what they need and answering any questions they may...
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Customer Service Representative
2 days ago
Birkenhead, Wirral, United Kingdom Tesco Partners Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our store team as a Customer Care Colleague. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and contributing to the overall success of our business.Key ResponsibilitiesDelivering Exceptional Customer Service: Provide a...
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Customer Service Coordinator
3 weeks ago
Birkenhead, Wirral, United Kingdom Rock Compliance Ltd Full timeCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Rock Compliance Ltd in Bromborough. As a key member of our operations team, you will be responsible for providing exceptional customer service, working closely with engineers and clients to resolve access issues, and managing operational buckets to...
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Adult Safeguarding Support Professional
2 weeks ago
Birkenhead, Wirral, United Kingdom Service Care Solutions Ltd Full timeSocial Care Advisor PositionWe are seeking a skilled and experienced Social Care Advisor to join our team at Wirral Council.**Job Description:**This role involves handling inquiries from the public and partner agencies, offering advice and signposting to services that support child welfare.The successful candidate will receive 40.00 per hour inclusive of...