Adult Safeguarding Support Professional
2 weeks ago
We are seeking a skilled and experienced Social Care Advisor to join our team at Wirral Council.
**Job Description:**
- This role involves handling inquiries from the public and partner agencies, offering advice and signposting to services that support child welfare.
- The successful candidate will receive 40.00 per hour inclusive of holiday pay.
**Main Responsibilities:
- Handle phone calls from the public and partner agencies, addressing concerns about child welfare.
- Provide informed advice and signpost to services outside of social care, where appropriate.
- Accurately record incoming information in the Early Help Module/Liquidlogic database.
- Identify high-risk inquiries and ensure they reach the appropriate qualified social worker immediately.
- Respond to routine and complex inquiries regarding children and families in line with policies and thresholds.
- Participate in team meetings, training, and ongoing supervision to ensure high standards and continuous professional development.
**Required Skills and Qualifications:**
- NVQ Level 3 in a relevant field or equivalent literacy and numeracy skills.
- Familiarity with child services, early help, and safeguarding.
- Proficient in data entry and telephone-based communication.
- Ability to interface effectively over the phone with professionals, agencies, and the public.
**What We Offer:**
- An extensive range of exclusive Social Work vacancies across the UK.
- Nationwide provider of Social Work staff to over 200 local authorities.
- Annual training budget of up to £250 and continued online CPD training.
- Excellent Annual Loyalty schemes/bonuses.
- DBS disclosures provided via fast-track online services free of charge.
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