Professional Service Coordinator
3 days ago
We are seeking a highly motivated Professional Service Coordinator to join our team at beBee Professionals in Slough, United Kingdom.
About the Job:
This is an excellent opportunity for a professional with excellent communication skills to take on a key role in delivering outstanding customer service. As a Professional Service Coordinator, you will be responsible for providing timely and effective responses to customer inquiries, ensuring seamless support and driving customer satisfaction.
Main Responsibilities:
- Provide product and service information: Offer detailed insights into our offerings, addressing customer questions and concerns in a prompt and efficient manner.
- Process customer orders: Accurately manage customer accounts, maintain records of interactions, and follow up on tasks as necessary.
- Collaborate with internal teams: Work closely with colleagues to ensure customer needs are met, and company goals are achieved.
Key Requirements:
- Excellent communication skills: The ability to articulate complex information in a clear and concise manner, both verbally and in writing.
- Problem-solving abilities: Proficiency in resolving customer complaints and concerns in a fair and timely manner.
- Technical skills: Proficiency in Microsoft Office and CRM systems, with a focus on accuracy and efficiency.
Compensation Package: Estimated salary: £28,000 - £35,000 per annum, depending on experience.
Benefits:
- Pension scheme: Enjoy a competitive pension plan, along with healthcare benefits and training opportunities.
- Supportive work environment: Work with a dynamic team, with clear career progression and flexible working options.
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