Technical Solution Consultant

4 weeks ago

London, Greater London, United Kingdom Clarivate Full time

We are seeking a skilled Pre-Sales Technical Solution Specialist to join our EMEA team at Clarivate.

This role reports to the Senior Manager, Solution Consulting, and is responsible for delivering pre-sales services to customers of our Library and Research Analytics products.

As a Pre-Sales Technical Solution Specialist, you will work closely with management and sales teams to support our sales efforts and provide specialized consulting activities for pre-sales to gain new business, win market share, and increase customer satisfaction.

About You

  • Bachelor's degree in a related field.
  • 5-7 years of experience in technical pre-sales/solution consulting positions.
  • Fluency in English and French required.

Preferred Qualifications

  • Fluency in an additional European language.
  • Experience with MS Office (Excel, Word, and PowerPoint).
  • Experience with data management.
  • Prior experience working within scientific publishing or research would be a plus.

Key Responsibilities

  • Developing and delivering targeted sales presentations for new prospects.
  • Building relevant sales and customer education materials.
  • Collaborating with sales colleagues to carefully plan and act according to their commercial strategy.
  • Working cross-functionally with internal teams such as product development, technical support, and marketing teams.
  • Scheduling, promoting, and delivering business presentations to professionals and end-user classes for libraries, faculty, and researchers at academic, government, non-profit, and corporate research institutions in Spain, Italy, and other European countries if necessary.
  • Creating materials working with Team Lead to reproduce local language versions of key product educational materials to support key products in the Library and Research Analytics market.
  • Delivering web-based business presentations (via Teams, WebEx, etc.).
  • Scripting and recording online tutorials.
  • Situational sales support & workshop management & delivery of materials & presentations.
  • Partnering with the manager of the Marketing team and sales Account Managers to identify new sales opportunities.
  • Cultivating relationships with customers and training partners at major research universities, government agencies, and corporations.
  • Developing and adhering to project plans and schedules.

About the Team

The role reports to the Senior Manager, Solution Consulting.

You will join an EMEA team of Business operations experts that support the Academic & Government business collaborating with all org functions, such as: Product, Global Sales & Marketing, through our management team. This is an international team based in Europe and supporting the overall EMEA organization. Collaboration and sharing information among the team members is a key value that we foster, as providing global feedback to regional teams in fundamental aspect in this matrixed organization.

Hours of Work

This is a full-time permanent position based in the UK and will require hybrid working from our London office on Liverpool Street (2-3 days per week in office, rest of week remote).

This position involves high travel (20%-40%).

#LI-Hybrid, #LI-Onsite

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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