Technical Solutions Consultant
4 weeks ago
About the Role
Epiq is seeking a highly skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for consulting with sales and external clients on eDiscovery/eDisclosure focused solutions. Your expertise will be required in areas such as Forensics/ESI collection, ESI Processing and Hosting operations, Technology Assisted Review and Document Review Services.
Key Responsibilities
- Provide sales support and present solution offerings to prospective clients
- Solicit clients' business requirements, develop a technical sales strategy, effectively demonstrate the solutions that address these requirements
- Contribute to achieving area revenue targets by assisting in response preparation to RFI/RFPs, performing software demonstrations, and other business development activities
- Prepare cost estimates by analysing client needs and provided assumptions
- Coordinate project communication with various stakeholders including sales, service delivery and clients to ensure successful project start-up and that client's requirements are fulfilled
- Conduct internal sales training on Epiq solution offerings
- Assist with local marketing initiatives that contribute to Epiq branding and generation of qualified leads
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; cultivating personal business networks; participating in professional societies
- Ability to travel both domestically and internationally up to 50%
Requirements
- College degree or equivalent is required
- In-depth knowledge of litigation support applications including Relativity (essential), Nuix and Brainspace (preferred). Knowledge on other eDiscovery related platforms is also of interest
- Familiarity with GDPR
- Minimum of 5 years of industry specific experience
- Ability to multi-task in a fast-paced, deadline-driven team environment
- Excellent verbal and written communication skills
- Excellent analytical and problem-solving skills
- Excellent presentation skills and customer service orientation
- Excellent client consultative skills that foster credible client relationships at mid-senior levels of law firms and corporate legal departments
- Strong organizational and interpersonal skills and the ability to be a team player are essential
- Ability to speak multiple languages is a plus. German and / or French language fluency is highly valued
About Epiq
Epiq is a leading global provider of eDiscovery, document review, and litigation support services. We are committed to delivering exceptional client service and innovative solutions that meet the evolving needs of our clients.
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