Technical Solutions Consultant

5 days ago

London, Greater London, United Kingdom Epiq Full time

About the Role

Epiq is seeking a highly skilled Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for consulting with sales and external clients on eDiscovery/eDisclosure focused solutions. Your expertise will be required in areas such as Forensics/ESI collection, ESI Processing and Hosting operations, Technology Assisted Review and Document Review Services.

Key Responsibilities

  • Provide sales support and present solution offerings to prospective clients
  • Solicit clients' business requirements, develop a technical sales strategy, effectively demonstrate the solutions that address these requirements
  • Contribute to achieving area revenue targets by assisting in response preparation to RFI/RFPs, performing software demonstrations, and other business development activities
  • Prepare cost estimates by analysing client needs and provided assumptions
  • Coordinate project communication with various stakeholders including sales, service delivery and clients to ensure successful project start-up and that client's requirements are fulfilled
  • Conduct internal sales training on Epiq solution offerings
  • Assist with local marketing initiatives that contribute to Epiq branding and generation of qualified leads
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; cultivating personal business networks; participating in professional societies
  • Ability to travel both domestically and internationally up to 50%

Requirements

  • College degree or equivalent is required
  • In-depth knowledge of litigation support applications including Relativity (essential), Nuix and Brainspace (preferred). Knowledge on other eDiscovery related platforms is also of interest
  • Familiarity with GDPR
  • Minimum of 5 years of industry specific experience
  • Ability to multi-task in a fast-paced, deadline-driven team environment
  • Excellent verbal and written communication skills
  • Excellent analytical and problem-solving skills
  • Excellent presentation skills and customer service orientation
  • Excellent client consultative skills that foster credible client relationships at mid-senior levels of law firms and corporate legal departments
  • Strong organizational and interpersonal skills and the ability to be a team player are essential
  • Ability to speak multiple languages is a plus. German and / or French language fluency is highly valued

About Epiq

Epiq is a leading global provider of eDiscovery, document review, and litigation support services. We are committed to delivering exceptional client service and innovative solutions that meet the evolving needs of our clients.

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