Water Quality Technician

2 weeks ago

Plymouth, Plymouth, United Kingdom South West Water Full time
About the Role:

We are seeking a highly skilled and motivated Water Quality Technician to join our team at South West Water. As a Water Quality Technician, you will be responsible for ensuring the highest standards of drinking water quality are met, and that our customers receive the best possible service.

Key Responsibilities:
  • Undertake sampling duties from source to tap to ensure that all regulatory, operational monitoring and customer service requirements are met
  • Comply with the Company's Health, Safety & Security policies
  • Ensure effective planning and delivery of sampling, monitoring and customer support activities
  • Provide sampling support to Water Quality staff
  • Comply with and suggest improvements to the Company's Quality Management Systems
  • Maintain and improve the standard of customer contact, to ensure that the Company image is upheld and promoted
  • Be aware when 'trigger point' and reporting triggers have been reached, ensuring that reporting is prompt to minimise any impact from these situations
  • Provide monitoring support during events and incidents
  • Assist Water Quality Scientists in the effective and timely resolution of customer contacts
  • Seek to utilise resources available at minimum cost, ensuring equipment and records are maintained to the required standard
  • Report on-site asset conditions
Requirements:
  • 5 GCSE's or equivalent including Maths, English and a Science subject at grade C or above
  • A full UK driving license as you will be required to attend our sites across the region on a daily basis
  • The ability to follow procedures to the exacting standards demanded by the Regulator and business
  • Excellent attention to detail with the ability to keep accurate records
  • A logical approach to tasks and the confidence to use initiative when circumstances dictate
  • Good geographical knowledge of the Southwest and happy to work outdoors in all weathers
  • The ability to deliver to time, cost, quality and performance targets
  • An understanding of the requirements of Quality Management Systems, ISO 9001 and ISO 17025
  • Proficiency in the use of MS Office and confidence when using computers and learning new systems
What's in it for you:
  • Generous holiday allowance plus bank holidays
  • Buy or sell annual leave to offer you extra flexibility
  • Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
  • We offer free car parking at the majority of our sites
  • Take up to 26 weeks' additional maternity leave
  • Share your parental leave and split your time off to care for your child how you choose
  • Invest in Pennon Group plc through our employee share schemes
  • We support our people by offering a free, confidential Employee Assistance Programme
  • Look after your wellbeing with our Champion Health support platform
  • Enjoy free eye tests and discounts on frames and lenses at Specsavers
  • Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
  • A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
  • A discretionary Bonus
  • Competitive Contributory Pension
  • And plenty more

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