Network Maintenance Technician

3 weeks ago

Plymouth, Plymouth, United Kingdom South West Water Full time
About the Role

We are seeking a highly skilled and experienced Network Maintenance Technician to join our team at South West Water. As a key member of our team, you will be responsible for providing high-quality customer service and maintaining strong relationships with various stakeholders.

Key Responsibilities
  • Ensure the Health, Safety & Security policies and standards are adhered to at all times
  • Undertake maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable, and operationally efficient
  • Work in accordance with all associated QMS procedures and ensure an awareness level of them is maintained through self-learning/understanding
  • Be aware and compliant with all requirements to protect the environment as a consequence of maintenance activities
  • Support the effective delivery of supply interruption mitigation techniques - active involvement in planned and reactive deployment in and out of hours
  • Support and undertake such other activities needed within the Water Distribution network to ensure its operation
  • Carry out all tasks in such a way that contamination is prevented and understanding what action to take in the event of contamination or a suspected contamination
  • Participate in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service
  • Undertake, at all times, the provision of good relations with customers, public authorities, other bodies, and colleagues by working within the required levels of customer service
  • Service reservoir cleaning, confined space entry required
Requirements
  • Full UK B driving license, B+E (Desired)
  • Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths
  • EUSR Water Hygiene Certificate (Desired)
  • Proven experience of working within a water supply environment
  • A demonstrable capability to maintain buildings and structures
  • Proven track record of working to deadlines
  • Previous experience working on own initiative and/or working as part of a team
  • Proven experience of providing high quality internal and external Customer Service
What We Offer
  • Generous holiday allowance plus bank holidays
  • Buy or sell annual leave to offer you extra flexibility
  • Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
  • We offer free car parking at the majority of our sites
  • Take up to 26 weeks' additional maternity leave
  • Share your parental leave and split your time off to care for your child how you choose
  • Invest in Pennon Group plc through our employee share schemes
  • We support our people by offering a free, confidential Employee Assistance Programme
  • Look after your wellbeing with our Champion Health support platform
  • Enjoy free eye tests and discounts on frames and lenses at Specsavers
  • Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
  • A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
  • A discretionary Bonus
  • Competitive Contributory Pension
  • And plenty more

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

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