Customer Service Coordinator
1 month ago
Customer Service Administrator
**Job Summary**
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Valeo Foods. As a key member of our Customer Service Department, you will play a vital role in ensuring the smooth operation of our customer accounts.
**Key Responsibilities**
* Maintain and update product databases for our commercial team, ensuring accurate customer requirements are reflected.
* Process customer orders efficiently, from receipt to invoicing, including stock availability checks.
* Respond to customer inquiries, manage claims for discrepancies, and ensure customer satisfaction through timely communication.
* Regularly update sales forecasts in SAP, track stock levels for all branded SKUs, and prepare necessary documentation for customer meetings.
* Collaborate with third-party warehouses, haulers, and internal teams to ensure seamless operations and delivery processes.
**Requirements**
* High degree of accuracy in data management and reporting.
* Proficiency in Excel, Word, and PowerPoint; experience with SAP/IFS systems is a plus.
* Ability to build strong relationships with customers and internal teams, with a focus on clear and timely communication.
* Exceptional multitasking skills, able to manage multiple priorities in a fast-paced environment.
* Genuine interest in the food industry and commitment to maintaining quality.
**What We Offer**
* Competitive salary: £25,313 (full-time).
* Excellent career opportunities.
* Matched pension scheme.
* Death in service.
* Cycle to work scheme.
* Retailer discount platform.
* Staff discount.
**About Us**
At Valeo Foods, we're not just about making great products – we're about being part of a tradition that spans centuries. When you join our team, you're becoming part of a family dedicated to delivering joy to tables across the UK. We offer a supportive work environment, opportunities for professional growth, and the satisfaction of working for a company that truly values its employees.
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Customer Service Coordinator
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Heanor, Derbyshire, United Kingdom Valeo Foods Full timeCustomer Service AdministratorAt Valeo Foods, we're seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring the smooth operation of our customer accounts.Key Responsibilities:Product Database Management: Maintain and update our...
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Customer Service Coordinator
1 month ago
Heanor, Derbyshire, United Kingdom Valeo Foods Full timeCustomer Service AdministratorAt Valeo Foods, we're seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring the smooth operation of our customer accounts.Key Responsibilities:Product Database Management: Maintain and update our...
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Heanor, Derbyshire, United Kingdom Valeo Foods Full timeCustomer Service AdministratorAt Valeo Foods, we're seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring the smooth operation of our customer accounts.Key Responsibilities:Product Database Management: Maintain and update our...
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Heanor, Derbyshire, United Kingdom Valeo Foods Full timeCustomer Service AdministratorAt Valeo Foods, we're seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring the smooth operation of our customer accounts.Key Responsibilities:Product Database Management: Maintain and update our...
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Heanor, Derbyshire, United Kingdom Valeo Foods Full timeCustomer Service AdministratorAt Valeo Foods, we're seeking a highly organized and detail-oriented Customer Service Administrator to join our team. As a key member of our Customer Service Department, you will play a vital role in ensuring the smooth operation of our customer accounts.Key Responsibilities:Product Database Management: Maintain and update our...
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