Assessment and Quality Manager

1 week ago


Bilston, Wolverhampton, United Kingdom Donard Recruitment Full time

Job Title: Assessment and Quality Manager

About the Role:

We are seeking a highly skilled Assessment and Quality Manager to join our team at Donard Recruitment. As an Assessment and Quality Manager, you will be responsible for managing caseloads from end to end, including face-to-face and virtual assessments, telephone assessments and reports, while ensuring a safe and empathetic service for claimants.

Key Responsibilities:

  • Manage caseloads from end to end, including face-to-face and virtual assessments, telephone assessments and reports.
  • Ensure a safe and empathetic service for claimants.
  • Work in a hybrid working role with Full time and Part time roles available.
  • Opportunities for training and career development.

What We Offer:

  • Basic salary of £38,500 - £41,500.
  • 5% retention bonus, rising to 10% quality & retention bonus.
  • OTE: £45,650.
  • Flexible working hours.
  • Training options: 12 weeks' (full time), 14 weeks (4 days per week) & 17 weeks (3 days per week).
  • 25 days holiday per annum, rising to 27 days with service.
  • Company laptop and mobile phone provided.
  • Access to Health & Wellbeing programme and Headspace mobile app.
  • Annual charity day.
  • Employee network groups.
  • Company matched pension.
  • Life assurance.
  • 15 weeks' paid maternity.
  • Cycle2work scheme.

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