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Food and Beverage Team Member

1 month ago

Chatham, Kent, United Kingdom RBH Full time

**Role Overview**

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at Bridgewood Manor. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that every guest interaction exceeds expectations.

**Key Responsibilities**

  • Assist in delivering excellent, personalised guest service in all hotel food and beverage outlets.
  • Maintain high service standards and uphold RBH's commitment to quality and guest service.
  • Collaborate with the F&B Manager to ensure a seamless service.
  • Collaborate with all hotel departments to ensure coordination between each area of the business.

**Requirements**

  • Collaborate with colleagues across departments to enhance guest satisfaction and drive revenue growth.
  • Perform other tasks as directed by the F&B Manager, demonstrating flexibility and adaptability to meet operational needs.
  • Adhere to company codes of conduct, policies and procedures maintaining integrity and professionalism in all guest and team interactions.
  • Demonstrate a comprehensive understanding of health, hygiene and safety protocols.

**What We Offer**

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

**About Us**

Bridgewood Manor is a charming four-star hotel in Rochester, offering a unique blend of comfort, style and hospitality. Our team of 130 passionate and dedicated staff are committed to providing exceptional service and creating unforgettable experiences for our guests.

We are passionate about the industry and always on the lookout for new talent to join us on our journey. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.