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Customer Experience Associate

2 months ago

Knutsford, Cheshire East, United Kingdom Mowgli Street Food Full time
{"title": "Guest Experience Assistant", "description": "Role Overview

Mowgli Street Food is seeking a Guest Experience Assistant to join our team in Knutsford. As a key member of our guest journey team, you will be responsible for delivering exceptional customer experiences and supporting our Guest Experience Manager.

Key Responsibilities
  • Respond to guest feedback and concerns in a timely and professional manner.
  • Collate and analyze feedback data to inform business decisions.
  • Support with the booking of travel and accommodation as needed.
What We're Looking For
  • A warm and friendly individual with strong communication skills.
  • Experience in a customer-focused environment.
  • A passion for delivering exceptional experiences.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
", "lang_code": "en-US"}