Service Advisor
3 weeks ago
Job Title: Service Advisor
Location: Edgware, NW London
Job Type: Full-time
About the Role:
We are seeking an experienced Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.
Key Responsibilities:
- Drive the standard in customer care with the diverse customer base
- Manage the relationship between customer and dealership
- Manage the service process effectively
- Go beyond process in delivering exceptional customer service
- Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services
Requirements:
- Administrative experience
- Able to handle sensitive and confidential information
- Excellent communication and customer service skills with experience handling complaints
- Evidence of customer facing administrative experience
- Experience in a selling/customer service environment
- Full driving license held for a minimum of 6 months with fewer than 9 penalty points
- Evidence of 'Right to work in the UK'
What We Offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
About Us:
We are a leading recruitment agency with a reputation for excellence. We are passionate about helping our clients find the best talent and our candidates find their dream job.
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