Service Advisor

3 weeks ago


Edgware, Greater London, United Kingdom Pybus Recruitment Full time
### Job Title: Service Advisor (Car Dealership)
#### Location: Edgware, NW London, NW9 6TH
#### Salary: Up to £34,000 (depending on experience) + bonus (OTE Up to £40,000)

### Job Summary:
We are seeking an experienced Service Advisor to join our team at our Edgware dealership. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship. You will work closely with our customers to understand their needs and provide solutions that meet their expectations.

### Key Responsibilities:
  • Drive the standard in customer care with the diverse customer base
  • Manage the relationship between customer and dealership
  • Manage the service process effectively
  • Go beyond process in delivering exceptional customer service
  • Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services

### Essential Skills & Experience:
  • Administrative experience
  • Able to handle sensitive and confidential information
  • Excellent communication and customer service skills with experience handling complaints
  • Evidence of customer facing administrative experience
  • Experience in a selling/customer service environment
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points
  • Evidence of 'Right to work in the UK'

### What We Offer:
  • Industry leading package
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  • Bonus payments based upon your performance
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

### About Us:
We are a leading recruitment agency with a reputation for excellence. We are passionate about matching the right candidates with the right jobs and providing exceptional service to our clients. If you are a motivated and customer-focused individual looking for a new challenge, we would love to hear from you.
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