Compliance Contract Manager

7 days ago

London, Greater London, United Kingdom Octavia Development Services Limited Full time
Job Title: Compliance Contract Manager

We are seeking a highly skilled Compliance Contract Manager to join our team at Octavia Development Services Limited. As a key member of our Compliance team, you will play a crucial role in ensuring that our statutory compliance obligations and requirements are met, and we adhere to all Health & Safety requirements, legislation, and best practice in relation to fire safety.

Key Responsibilities:
  • Lead and provide effective and efficient contract management and quality assurance to the Compliance team in relation to fire safety – covering fire risk assessment programmes, fire risk assessment actions, intrusive surveys and remediation programmes, and assistance with the requirements of the Building Safety Act 2022.
  • Create and monitor servicing programmes, and programmes of work, including but not limited to intrusive surveys and façade remediation, and fire door inspections, in addition to being accountable for ensuring all KPI's are met across multiple contracts, and implementing performance management measures as per the contracts when KPIs are not met.
  • Manage the financial and budgetary aspect of the compliance workstreams, including contract authorisation and payment process, identify opportunities to obtain value for money solutions through engagement with alternate suppliers or solutions, and ensure compliance with the Octavia approach to service charge setting, and providing insight to budget setting for future financial years.
  • Develop, review, and update written policies, procedures, and technical briefs related to compliance workstreams for fire safety and associated assets.
  • Assist with the procurement of new compliance servicing and maintenance contracts, including undertaking the transition of contracts, contractors, and data following the end of contracts through to the implementation of newly procured contracts, mobilising new contractors and providing accurate asset information.
  • Maintain documentation of compliance activities, such as complaints received or investigation of outcomes, involving the use of CRM and the bespoke compliance management system to provide answers.
  • Collate and report on overall monthly/quarterly and annual performance indicators for each compliance work stream, ensuring that effective pre, in-process and post completion quality checks are conducted and the results of such checks recorded and used to improve performance.
Requirements:
  • Practical experience of working within a Housing Association.
  • Working with a variety of internal and external stakeholders.
  • Proven contract management and report writing.
  • Working with change and implementation of improvement.
  • Working on an out of hours rota providing escalation support to the call centre.

We believe every employee at Octavia has a part to play in delivering our vision and strategy. We are looking for individuals who will encompass our values and support one another in achieving their potential.

The salary for this role is £62,100 with up to 10% pension contribution.

We also offer a fantastic additional benefits:

  • Flexible-working.
  • Life Assurance.
  • Employee Wellbeing App/ Mental Health Support.
  • Online GP Service.
  • Cycle to work.
  • Opportunities for self-development with over 60 courses available to self-enrol.
  • Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme.

Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

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