Technical Support Specialist

3 weeks ago


Derby, Derby, United Kingdom SER (Staffing) Ltd Full time
Role Overview
As a skilled Junior Service Engineer, you will be responsible for providing exceptional customer service to a range of blue-chip clients and SMEs. Your duties will include providing breakdown cover, working on installation projects, and completing booked servicing on complex machinery.

Key Responsibilities
• Provide technical support and maintenance to customers on a range of sliding head lathe CNC machinery
• Troubleshoot and repair faults on Fanuc control systems
• Work on installation projects, including commissioning and training on new equipment
• Complete routine servicing and maintenance tasks to ensure machinery is running efficiently

Requirements
• Experience in Fanuc controls and FM bar feeders
• Strong understanding of electrical and mechanical systems
• Ability to work at height and in confined spaces
• Time-served apprenticeships or equivalent engineering qualification

What We Offer
A dynamic and growing team, excellent training opportunities, and a competitive salary package. If you have a passion for engineering and providing excellent customer service, we would love to hear from you.

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