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Operations Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled and motivated Operations Support Agent to join our team at FedEx. As an Operations Support Agent, you will play a critical role in ensuring the smooth operation of our delivery network, providing exceptional customer service, and contributing to the success of our organization.
Key Responsibilities:
- Ensure timely and accurate delivery of packages to customers
- Provide excellent customer service through phone, email, and in-person interactions
- Investigate and resolve delivery issues in a timely and professional manner
- Enter data into our tracking system with accuracy and attention to detail
- Collaborate with team members and management to achieve operational goals and objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive compensation package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Extensive training and on-the-job learning opportunities
About FedEx:
FedEx is a global leader in the express transportation industry, with a commitment to delivering exceptional service to our customers. We are proud of our diverse and inclusive workforce, and we strive to create a work environment that is inclusive, respectful, and supportive of all employees.
Our Culture:
At FedEx, we value our people and our culture. We believe in the importance of teamwork, innovation, and customer satisfaction. We are committed to creating a work environment that is safe, inclusive, and respectful of all employees.
