Operations Support Specialist

4 weeks ago

Longford, Telford and Wrekin, United Kingdom FedEx Full time

About the Role:

We are seeking a highly skilled and motivated Operations Support Agent to join our team at FedEx. As an Operations Support Agent, you will play a critical role in ensuring the smooth operation of our delivery network, providing exceptional customer service, and contributing to the success of our organization.

Key Responsibilities:

  • Ensure timely and accurate delivery of packages to customers
  • Provide excellent customer service through effective communication and problem-solving skills
  • Collaborate with the team to resolve delivery issues and optimize operations
  • Enter data into our tracking system with accuracy and attention to detail
  • Adhere to FedEx processes, procedures, and regulatory requirements

What We Offer:

  • A competitive compensation package
  • Training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits program, including health insurance, retirement savings, and employee assistance programs
  • Opportunities for career growth and advancement within the company

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment

About FedEx:

FedEx is a global leader in the express transportation industry, with a commitment to delivering exceptional customer service and exceeding customer expectations. We are proud to be a diverse and inclusive workplace, where every employee has the opportunity to grow and succeed.

Our Culture:

At FedEx, we value our people and strive to create a work environment that is collaborative, innovative, and rewarding. We believe in investing in our employees and providing opportunities for growth and development, so they can reach their full potential and contribute to the success of our organization.

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