Customer Service Representative
4 weeks ago
Mitel is seeking a Customer Service Representative to join our 24-hour First Line Engineering Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.
The successful candidate will have experience in IP Telephony or an interest in technology, and will be able to work effectively in a fast-paced environment. This role offers excellent opportunities for career development and growth.
Key responsibilities include:
- Taking fault calls via the telephone/email from Mitel customers and partners;
- Fault diagnosis with the end user and the provision of help and advice;
- Logging fault call information onto Mitel's SAP, Remedy and Salesforce service management systems using defined procedures to ensure accuracy in the recording of fault data;
- Updating faults with progress information and updating customers;
- Perform scheduled maintenance tasks, upgrades and installations on Mitel equipment remotely;
- Manage planned activities liaising with partners/customers/suppliers where necessary.
The estimated salary for this role is £28,000 - £30,000 per annum, depending on experience. Benefits include a competitive salary, comprehensive training, and opportunities for career advancement.
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Customer Service Representative
4 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeJob Title: Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our 24-hour First Line Engineering Team in Caldicot, South Wales.About the Role:Take fault calls from customers and diagnose issues remotely;Log fault call information onto our service management systems using defined procedures;Update faults with...
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Customer Service Representative
4 weeks ago
Caldicot, Monmouthshire, United Kingdom ASDA Full timeJob OverviewWe are seeking a motivated and enthusiastic individual to join our retail team as a Service Colleague. This role involves working across various departments to ensure the smooth operation of our stores.You will have the opportunity to work in different areas, including customer service, stock replenishment, and home delivery preparation.
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Sales and Customer Support Associate
4 weeks ago
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Technical Support Engineer
3 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeWe are currently seeking a highly skilled Technical Support Engineer to join our team. This is a fantastic opportunity for someone with experience in IP Telephony or an interest in technology.The role involves working within our Service Business, as part of our 24-hour First Line Engineering Team, based in the UK. As a Customer Service Representative, you...
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Retail Team Member
4 weeks ago
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Multidrop Van Operative
3 weeks ago
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Power Access Training Specialist
4 weeks ago
Caldicot, Monmouthshire, United Kingdom AFI Group of companies Full timeAre you a qualified IPAF and PASMA Instructor looking for a new challenge? We are seeking an experienced trainer to join our team at AFI-Rentals, a leading provider of powered access rental services in the UK.About the CompanyWe operate a modern specialist rental fleet and offer high-quality training services to ensure our customers work safely at height....
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Van Courier Driver
4 weeks ago
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First Line Engineer
3 weeks ago
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Rental Industry Instructor
4 weeks ago
Caldicot, Monmouthshire, United Kingdom AFI Group of companies Full timeWe are a leading provider of powered access rental services in the UK, and we are seeking an experienced IPAF and PASMA Instructor to join our team. This is an exciting opportunity to deliver high-quality training services to our customers and contribute to our company's success.About the RoleThis role involves delivering IPAF and PASMA training to our...
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Van Delivery Assistant
4 weeks ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Careers Full time**Job Overview:**We are seeking a reliable and hardworking Van Delivery Assistant to join our team based in Severn Beach. As a key member of our logistics team, you will be responsible for assisting experienced drivers with deliveries, unloading goods, and providing excellent customer service.
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Technical Support Specialist
3 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeJob Title: Technical Support SpecialistThis is an excellent opportunity for a skilled Technical Support Specialist to join our 24-hour First Line Engineering Team in Caldicot, South Wales.About the Role:Respond to customer inquiries via telephone and diagnose issues remotely;Utilize service management systems to log and update fault call...
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Bodyshop Estimator/VDA Specialist
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Height Access Training Instructor
2 weeks ago
Caldicot, Monmouthshire, United Kingdom AFI Group of companies Full timeJob Summary:">">Avoid accidents and ensure the safety of all delegates during training.">">About AFI-Rentals:">We are a leading provider of powered access rental services in the UK. Our company values teamwork, customer service, and profitability.">Job Description:">Deliver training to national standards on powered access equipment to our customer base and...
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Ledger Administrator
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7.5 Tonne Delivery Driver
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Caldicot, Monmouthshire, United Kingdom Staffing Match Full time £15 - £22Job DescriptionAs a 7.5 tonne delivery driver with Staffing Match in Severn Beach, Bristol, you will play a vital role in ensuring timely and efficient delivery of goods to our customers. This is an excellent opportunity to develop your skills and experience in a dynamic and supportive team environment.Key Skills and QualificationsValid HGV Class 2 licence...
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Logistics and Transport Manager
4 weeks ago
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Wales and Western Rail Equipment Specialist
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Distribution Operations Specialist
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IPAF Instructor and PASMA Trainer
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