Customer Service Representative
3 weeks ago
We are seeking an experienced Customer Service Representative to join our 24-hour First Line Engineering Team in Caldicot, South Wales.
About the Role:- Take fault calls from customers and diagnose issues remotely;
- Log fault call information onto our service management systems using defined procedures;
- Update faults with progress information and communicate with customers regularly;
- Perform scheduled maintenance tasks, upgrades, and installations on Mitel equipment remotely;
- Liaise with partners, customers, and suppliers as necessary;
- Knowledge of Mitel's product portfolio or experience in tech support from a telecoms/IT background;
- Excellent written and verbal communication skills;
- Ability to diagnose complex incidents remotely;
- Practical experience of fault-finding techniques;
- Analytical approach to solving problems;
- Ability to work with minimum supervision;
- Proficiency in standard desktop applications (e.g. Word, Excel, Outlook) and Windows operating systems;
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience.
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Customer Service Representative
3 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeMitel is seeking a Customer Service Representative to join our 24-hour First Line Engineering Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.The successful candidate will have experience in IP Telephony or an interest in technology, and will be able to work effectively in a fast-paced...
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Customer Service Representative
3 weeks ago
Caldicot, Monmouthshire, United Kingdom ASDA Full timeJob OverviewWe are seeking a motivated and enthusiastic individual to join our retail team as a Service Colleague. This role involves working across various departments to ensure the smooth operation of our stores.You will have the opportunity to work in different areas, including customer service, stock replenishment, and home delivery preparation.
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Goods Delivery Representative
1 month ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Full timeJob Title: Goods Delivery RepresentativeAbout the PositionWe are seeking a reliable and skilled Goods Delivery Representative to join our team. As a Goods Delivery Representative, you will be responsible for delivering goods to customers in a safe and efficient manner.Key Responsibilities:Delivering goods to customers in a safe and secure mannerLoading and...
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Sales and Customer Support Associate
3 weeks ago
Caldicot, Monmouthshire, United Kingdom ASDA Full timeAbout the RoleThis is an exciting opportunity to join ASDA's retail team as a Sales and Customer Support Associate. You will be responsible for providing excellent customer service and contributing to the efficient running of our stores.Your daily tasks may include serving customers at the checkout, perfecting pizzas, picking items for home deliveries, or...
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Technical Support Engineer
2 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeWe are currently seeking a highly skilled Technical Support Engineer to join our team. This is a fantastic opportunity for someone with experience in IP Telephony or an interest in technology.The role involves working within our Service Business, as part of our 24-hour First Line Engineering Team, based in the UK. As a Customer Service Representative, you...
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Retail Team Member
3 weeks ago
Caldicot, Monmouthshire, United Kingdom ASDA Full timeKey ResponsibilitiesIn this Retail Team Member role, you will play a vital part in ensuring the success of our stores. Your key responsibilities will include:Providing exceptional customer service and assisting customers with their queriesWorking effectively in a fast-paced environment to meet sales targetsCollaborating with colleagues to maintain store...
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Multidrop Van Operative
2 weeks ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Full timeJob DescriptionAs a Multidrop Van Operative, you will be responsible for delivering goods to customers' homes or flats. Your duties will include working with an experienced driver's mate or driver, unloading goods, completing paperwork, and heavy lifting. You must have excellent customer service and communication skills, as well as the ability to work long...
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Warehouse and Distribution Manager
3 days ago
Caldicot, Monmouthshire, United Kingdom GXO Logistics Full time £55,000Key ResponsibilitiesProvide guidance to the Operations team on targets and plans for the operationEnsure customer needs are fully understood and translated into effective operational plansDevelop and maintain plans and reports forecasting storage capacity available across the siteWork directly with customers to improve overall service provided by the...
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Power Access Training Specialist
3 weeks ago
Caldicot, Monmouthshire, United Kingdom AFI Group of companies Full timeAre you a qualified IPAF and PASMA Instructor looking for a new challenge? We are seeking an experienced trainer to join our team at AFI-Rentals, a leading provider of powered access rental services in the UK.About the CompanyWe operate a modern specialist rental fleet and offer high-quality training services to ensure our customers work safely at height....
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Transportation Coordinator
1 month ago
Caldicot, Monmouthshire, United Kingdom C2 Recruitment Ltd Full timeAs a key member of our team, you will play a vital role in ensuring the smooth transportation of our stock counters to and from various retail customer sites. With a focus on reliability and efficiency, you will be responsible for overseeing the movement of our personnel and equipment, thereby contributing to the success of our operations.Job SummaryWe are...
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Van Courier Driver
3 weeks ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Careers Full timeAbout the JobWe are seeking a skilled Van Driver to join our team in Severn Beach. As a Van Driver, you will be responsible for delivering goods to customers' homes or flats, working with an experienced driver's mate or driver.Key Responsibilities:Delivering goods to customers' homes or flatsUnloading goods and completing paperworkWorking with an experienced...
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Bus Driver
1 month ago
Caldicot, Monmouthshire, United Kingdom C2 Recruitment Ltd Full timeAre you a skilled Bus Driver looking for a new challenge? Do you have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team? If so, we may have the perfect opportunity for you!About the RoleWe are currently seeking a Bus Driver to join our Retail sector team. In this role, you will be responsible...
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First Line Engineer
2 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeWe are currently looking for a skilled First Line Engineer to join our 24-hour First Line Engineering Team. The successful candidate will have experience in IP Telephony or an interest in technology, and will be able to work effectively in a fast-paced environment.Key responsibilities include:Taking fault calls via the telephone/email from Mitel customers...
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Van Delivery Assistant
3 weeks ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Careers Full time**Job Overview:**We are seeking a reliable and hardworking Van Delivery Assistant to join our team based in Severn Beach. As a key member of our logistics team, you will be responsible for assisting experienced drivers with deliveries, unloading goods, and providing excellent customer service.
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Rental Industry Instructor
3 weeks ago
Caldicot, Monmouthshire, United Kingdom AFI Group of companies Full timeWe are a leading provider of powered access rental services in the UK, and we are seeking an experienced IPAF and PASMA Instructor to join our team. This is an exciting opportunity to deliver high-quality training services to our customers and contribute to our company's success.About the RoleThis role involves delivering IPAF and PASMA training to our...
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Technical Support Specialist
2 weeks ago
Caldicot, Monmouthshire, United Kingdom Mitel Full timeJob Title: Technical Support SpecialistThis is an excellent opportunity for a skilled Technical Support Specialist to join our 24-hour First Line Engineering Team in Caldicot, South Wales.About the Role:Respond to customer inquiries via telephone and diagnose issues remotely;Utilize service management systems to log and update fault call...
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Van Delivery Operative
1 month ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Full timeJob Title: Van Delivery OperativeAbout the RoleWe are seeking a reliable and skilled Van Delivery Operative to join our team. As a Van Delivery Operative, you will be responsible for delivering goods to customers in a timely and efficient manner.Key Responsibilities:Delivering goods to customers in a safe and secure mannerLoading and unloading goods from...
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7.5 Tonne HGV Driver
2 days ago
Caldicot, Monmouthshire, United Kingdom Staffing Match Full timeAre you an experienced HGV driver looking for a new challenge? Do you have a valid 7.5 tonne driving licence, CPC and Digi card, and excellent customer service and communication skills? If so, we may have the perfect opportunity for you. Our client, based in the Severn Beach area, Bristol, is seeking a reliable and experienced HGV driver to join their team....
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Supply Chain Coordinator
2 days ago
Caldicot, Monmouthshire, United Kingdom GXO Logistics Full timeJob OverviewGXO Logistics is a leading provider of cutting-edge supply chain solutions. We help our customers manage their goods most efficiently using our technology and services.We are currently recruiting for an Operations Manager to join our growing team in Crick. This is a full-time, permanent position where you will work 5 out of 7 days on a rotating...
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Bodyshop Estimator/VDA Specialist
3 weeks ago
Caldicot, Monmouthshire, United Kingdom Corus Consultancy Full time**About Corus Consultancy**We are a well-established and reputable accident repair group, looking to recruit an experienced Bodyshop Estimator/VDA. If you're seeking a position where you can make a difference and continuously learn new things, we want to hear from you.• As part of our team, you'll be at the forefront of technology and contribute to the...