Public Services Advocate

4 weeks ago


Edinburgh, United Kingdom Scottish Parliament Full time

As a Public Services Advocate, you will play a crucial role in promoting fairness and accountability within the Scottish public sector. The Ombudsman investigates complaints about organisations providing public services, ensuring that members of the public receive justice and are treated fairly.

This demanding role requires a talented individual with excellent communication skills, experience in delivering functions within a statutory framework, and the ability to reach sound and impartial decisions. You will be responsible for leading the investigation process, making recommendations for improvement, and working closely with organisations to implement change.

The successful candidate will have a proven track record of strategic leadership, excellent judgment, and the ability to deliver results. A starting salary of £142,661 (approximately $175,000 USD) attracts top talent to this challenging position.

The Ombudsman's office is based in Edinburgh, offering a unique opportunity to work in a high-profile and dynamic environment. If you are passionate about promoting equality and fairness, this may be the ideal role for you.

We are seeking an exceptional leader who can take up appointment on 1 May 2025 and commit to a full-time, fixed-term appointment for 8 years. Our goal is to find someone who shares our commitment to promoting equality of opportunity and treatment, and eliminating unfair discrimination in our employment practices.



  • Edinburgh, United Kingdom Scottish Parliament Full time

    Job Description:We are seeking a highly skilled Public Sector Advocate to join our team at the Scottish Parliament. As a key member of our organization, you will play a crucial role in promoting transparency and accountability within the public sector.The successful candidate will be responsible for investigating complaints about public services in Scotland,...

  • Eco Service Advocate

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Utilita Energy Full time

    As an Eco Service Advocate at Utilita Energy, you will work closely with our customers to help them reduce their energy consumption and save money on their bills. You will be responsible for contacting existing customers to explain the benefits of our Eco services and establishing eligibility.The ideal candidate will have excellent customer service skills,...


  • Edinburgh, Edinburgh, United Kingdom Brodies Full time

    We are seeking a highly experienced Dispute Resolution Advocate to join our team in Edinburgh.The successful candidate will have extensive experience in public law and regulatory matters, with a strong focus on advocating on behalf of clients in court and other tribunals. They will be responsible for creating, developing, and analysing complex legal...

  • Advocate

    7 months ago


    Edinburgh, United Kingdom VoiceAbility Full time

    **_Do_** **_you want to work with a leading advocacy charity organisation supporting those in need? _** **_Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?_** **_ Are you keen to make a difference to people who want to be heard?_** Then come and join us here at...

  • Advocate

    7 months ago


    Edinburgh, United Kingdom VoiceAbility Full time

    **_Do_** **_you want to work with a leading advocacy charity organisation supporting those in need? _** **_Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?_** **_ Are you keen to make a difference to people who want to be heard?_** Then come and join us here at...


  • Edinburgh, United Kingdom Scottish Parliament Full time

    About the PositionWe are seeking a highly skilled professional to serve as the Scottish Public Services Ombudsman, responsible for investigating complaints about public service providers in Scotland. As the Independent National Whistleblowing Officer for the NHS, this role involves ensuring that whistleblowers receive fair treatment and support.The...


  • Edinburgh, Edinburgh, United Kingdom Ledingham Chalmers LLP Full time

    Public Sector and Insurance Litigation OpportunityWe are currently seeking a highly skilled solicitor to join our team in Edinburgh. The role offers a unique opportunity to specialise in public sector and insurance litigation, handling cross-Scotland cases, and working closely with experienced colleagues, including accredited specialists and solicitor...


  • Edinburgh, Edinburgh, United Kingdom The Scottish Parliament Full time

    Job Description:About the RoleThe Public Service Ombudsman investigates complaints about public services in Scotland where individuals claim to have suffered injustice or hardship due to maladministration or service failure.Key responsibilities include:Investigating complaints regarding public services in ScotlandSetting and monitoring complaints handling...


  • Edinburgh, United Kingdom Scottish Parliament Full time

    The Ombudsman investigates complaints about most organisations providing public services in Scotland where a member of the public claims to have suffered injustice or hardship as a result of maladministration or service failure. The Ombudsman is also responsible for setting and monitoring complaints handling standards for the public sector in Scotland,...


  • Edinburgh, Edinburgh, United Kingdom Financial Conduct Authority Full time

    We are seeking a talented Research and Design Advocate to join our Data, Technology & Innovation team at the Financial Conduct Authority. In this role, you will work closely with senior user researchers to help deliver user research support to multi-disciplinary digital product teams, ensuring that our products and services meet the needs of our users.About...


  • Edinburgh, Edinburgh, United Kingdom Simonscotland Full time

    Empower Lives Through Literacy: Public Services LibrarianWe are seeking a highly skilled and compassionate individual to join our team as a Library Assistant. As a key member of our public services team, you will play a vital role in delivering high-quality literacy programs and promoting social inclusion among individuals experiencing homelessness.The...


  • Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000

    Customer Success AdvocateWe are looking for a skilled Customer Success Advocate to join our team at Eden Scott. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer service and support to our clients.This is an exciting opportunity to work with a leading tech company in Scotland, with a reputation for...


  • Edinburgh, United Kingdom The Advocate Group Full time

    Business Development Manager (Beer) Edinburgh Up to £40,000 + Bonus A leading premium lager brand is seeking a dedicated professional to join their team. As an independent company with a strong heritage, they focus on creating distinctive products and celebrating originality in every aspect of their business Role Overview: This position involves...


  • Edinburgh, United Kingdom The Advocate Group Full time

    Business Development Manager (Beer) Edinburgh Up to £40,000 + BonusA leading premium lager brand is seeking a dedicated professional to join their team. As an independent company with a strong heritage, they focus on creating distinctive products and celebrating originality in every aspect of their business 🍻Role Overview:This position involves taking...


  • Edinburgh, United Kingdom The Advocate Group Full time

    Business Development Manager (Beer) Edinburgh Up to £40,000 + BonusA leading premium lager brand is seeking a dedicated professional to join their team. As an independent company with a strong heritage, they focus on creating distinctive products and celebrating originality in every aspect of their business Role Overview:This position involves taking full...


  • Edinburgh, United Kingdom The Advocate Group Full time

    Business Development Manager (Beer) Edinburgh Up to £40,000 + BonusA leading premium lager brand is seeking a dedicated professional to join their team. As an independent company with a strong heritage, they focus on creating distinctive products and celebrating originality in every aspect of their business 🍻Role Overview:This position involves taking...


  • Edinburgh, Edinburgh, United Kingdom The Advocate Group Full time

    Job DescriptionThe Business Development Manager role at The Advocate Group is a key position that drives growth in the On-Trade channel within a specific territory. This role involves working closely with teams in sales, marketing, customer service, and finance to grow the brand's presence.Key Responsibilities:Drive the distribution of both draught and...


  • Edinburgh, Edinburgh, United Kingdom Brodies Full time

    About the RoleBrodies is seeking a highly skilled Senior Solicitor/Associate to join our Risk, Government & Compliance team.This role will provide opportunities to work with clients across various sectors, including central government, corporates, and higher education institutions.ResponsibilitiesProvide expert advice on compliance, regulatory issues, and...


  • Edinburgh, United Kingdom The Advocate Group Full time

    Business Development Manager (Beer) Edinburgh Up to £40,000 + Bonus A leading premium lager brand is seeking a dedicated professional to join their team. As an independent company with a strong heritage, they focus on creating distinctive products and celebrating originality in every aspect of their business Role Overview: This position involves...

  • Chief Client Advocate

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom BJSS Full time

    Role OverviewWe are seeking an experienced Chief Client Advocate to join our Client Services team. This role will be based from either our Edinburgh, Glasgow or Newcastle Office.The ideal candidate will have experience of managing a portfolio of accounts and able to demonstrate continued account success and growth.You will have experience of working with...