Business Process Optimiser

6 days ago


London, Greater London, United Kingdom Alexander Ash Consulting Full time
About the Position

We are seeking a highly skilled CRM Transformation Specialist to join our team at Alexander Ash Consulting. The ideal candidate will have a strong background in Microsoft Dynamics 365 CRM and be able to drive client outcomes across various sectors.

About the Role:

  • To collaborate with clients to optimise operations, integrate processes, and support business strategies using MSD365 CRM.
  • To deliver Front Office transformation projects, including strategic assessments and CRM implementations.
  • To provide functional advice across industries such as life sciences, financial services, industrial products, and consumer business.
  • To utilise MSD365 CRM, Power Apps, Power Automate, and other emerging technologies to deliver tailored solutions.
  • To manage client relationships and act as a trusted advisor to support strategic objectives.
  • To lead cross-functional teams in executing large-scale transformation programs.
  • To mentor colleagues and contribute to the development of consulting capabilities.

Requirements:

  • A minimum of 7 years of experience with MSD365 CRM, Power Apps, Power Automate, and Power BI.
  • Expertise in MSD365 CRM core clouds (Sales, Service, Field Service) and familiarity with Industry Clouds (Financial Services, Health, Retail).
  • Demonstrated project management experience in leading complex, large-scale programs.
  • Strong ability to communicate the business value of MSD365 CRM and emerging technologies to diverse audiences.

Our Benefits:

  • An estimated salary of $180,000 - $220,000 per annum, based on location and experience.
  • The opportunity to work with a dynamic team of experts in Microsoft Dynamics 365 CRM.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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