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Commissioning Relationship Manager
2 months ago
Job Overview
Eden Futures is seeking a skilled Commissioning Relationship Manager to join our Service Development Team. As the first point of contact for commissioner, social worker, and family referral enquiries, you will play a crucial role in managing the smooth facilitation of referrals and coordinating with operational colleagues to manage void properties within your allocated region.
Main Responsibilities
- Respond to referral enquiries, coordinating with operational colleagues to manage void properties and provide information on current services.
- Support operational colleagues in promoting their void services through marketing activities, including open days, void notifications, phone calls, conferences, and face-to-face meetings.
- Develop a clear understanding of all voids in your region through direct visits and completing void action plans with operational colleagues.
- Work with the Eden Futures Bid Manager to complete mini tenders specific to your region and assist on other regions as needed.
- Maintain key stakeholder relationships through regular contact and generate referrals for existing voids in your region.
- Keep regional trackers up to date through minute-taking, monitoring internal email inboxes, and conversations with area managers.
- Support operational colleagues on the referral process, including liaison with housing colleagues, finance colleagues, and the wider business.
Requirements
- Experience working in social care services for individuals with learning disabilities, autism, or mental health needs is advantageous.
- Ability to manage multiple workflows and drive them forward with colleagues.
- Experience driving revenue in a business through sales, relationship building, and marketing activities.
- Good Microsoft Office skills and experience using CRM systems.
- Excellent communication and organizational skills.
- Ability to work under pressure and meet tight deadlines.
About Eden Futures
Eden Futures is a leading provider of support services for individuals with learning disabilities, autism, and mental health needs. Our mission is to empower individuals to live fulfilling lives and achieve their goals. We are proud to hold the Advanced (Gold) Investors in People standard, recognizing our commitment to excellence in people management.
