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Service Engineer

4 weeks ago

Gillingham, United Kingdom Universal Business Team Full time
Job Title: Service Engineer - Water Industry Expert

Job Summary:
We are seeking a skilled Service Engineer to join our team at Universal Business Team. As a Service Engineer, you will be responsible for delivering exceptional customer service and technical expertise in the water industry. Your primary focus will be on installing, commissioning, servicing, and repairing pumps, pump systems, and other mechanical equipment.

Key Responsibilities:
• Deliver exceptional customer service through expert product and technical knowledge
• Install, commission, service, and repair pumps, pump systems, and other mechanical equipment
• Conduct site visits as scheduled by the service manager, providing detailed reports and recommendations
• Attend emergency call-outs, performing necessary repairs and communicating effectively with the team
• Ensure safety at all times, producing robust risk assessments and method statements
• Maintain professionalism and diligence, prioritizing customer satisfaction and outstanding service
• Perform routine preventative maintenance on wastewater systems, identifying and addressing faults
• Produce detailed summaries of work, manage work effectively, and communicate progress with schedulers

Requirements:
• Technical knowledge of water boosting technology and packaged pump stations
• Experience in the pump industry or construction-related roles
• Confined Space Entry Qualification
• Current CSCS qualification
• Some electrical training
• Self-motivated with a 'can do' attitude and a high standard of workmanship
• Excellent problem-solving and critical thinking skills
• Emergency First Aid at Work Qualification
• Clean driving license
• Effective communication skills (verbal, written, and email)
• Beneficial IT skills

Benefits:
• Salary: £35,000-£45,000
• Overtime paid at Time and a half
• On call allowance
• Company van
• Tools
• Mobile phone