Client Financial Liaison Specialist
1 day ago
Company Overview
Leaders Romans Group is an award-winning national property company that offers tailored training and development programs. With a reputation for perfection, they deliver an outstanding customer experience across 200 branches in England and Wales.
Salary
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.
Job Description
We are seeking a Client Financial Liaison Specialist to assist branch staff with errors on the system and general queries via telephone and Help Desk. This includes assisting Landlords with queries via telephone and email, reviewing Landlord and Tenant ledgers/accounts, and setting up/amending charges for rent, commission, and other fees.
Required Skills and Qualifications
- Ability to identify problems and suggest solutions
- Enjoyment of exceeding customer expectations at all times
- Investigative, analytical skills
- Ability to prioritize workloads under pressure
- Calm, authoritative manner on the phone with excellent communication skills
Benefits
This role offers a competitive salary package, market-leading training and ongoing professional development, access to a diverse portfolio of properties, and a supportive team environment.
Others
As an equal opportunities employer, Leaders Romans Group encourages candidates of all backgrounds to apply.
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