Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Administrator at Wise Employment. This is a fantastic opportunity for someone looking to start or develop their career in a supportive and dynamic environment.
The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner. With a competitive salary of £25,000 per year, based on experience, this role offers excellent opportunities for growth and development.
This is a full-time, permanent position working Monday to Friday, 8:00 am - 5:00 pm (40 hours per week) in Crediton. You will have the opportunity to work collaboratively with internal teams to resolve complex issues and maintain accurate records and reports of customer interactions.
Key Responsibilities:
- Provide excellent customer service via phone, email, and face-to-face interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex issues
- Maintain accurate records and reports of customer interactions
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office applications
What We Offer:
- A competitive salary of £25,000 per year, based on experience
- Ongoing training and development opportunities
- A supportive and dynamic work environment
- A comprehensive benefits package
About Us:
At Wise Employment, we value our employees and provide a supportive and dynamic work environment. We are committed to excellence and strive to provide the best possible service to our customers.
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