Customer Service Coordinator

2 weeks ago


Crediton, Devon, United Kingdom Wise Employment Careers Full time

We are excited to offer a rewarding opportunity for an enthusiastic and customer-focused individual to join our team as a Customer Service Administrator. Located in Crediton, this full-time permanent role is perfect for those looking to start or grow their career in a supportive and dynamic environment.

As a Customer Service Administrator, you will efficiently handle incoming calls and customer service inquiries, providing excellent customer service. You will also accurately process customer orders and resolve pricing queries. Additionally, you will provide administrative support to both the sales team and office colleagues, utilizing our customer management system for order processing.

This is a fantastic opportunity to work with a well-established family-run business that values its employees and provides a great company culture. If you have experience in customer service and are passionate about delivering great customer service, we encourage you to apply.

The estimated salary for this role is £25,000 - £30,000 per annum, based on your level of experience.

Key Responsibilities:

  • Efficiently handle incoming calls and customer service inquiries
  • Accurately process customer orders and resolve pricing queries
  • Provide administrative support to both the sales team and office colleagues

Requirements:

  • Excellent communication and customer service skills
  • Experience in customer service (ideally in a similar industry)
  • Ability to learn and adapt to new systems and processes

Benefits:

  • A welcoming and friendly team
  • Ongoing training and development opportunities
  • A competitive salary package


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