Operations Coordinator

1 week ago


Crediton, Devon, United Kingdom St Boniface Veterinary Clinic Ltd Full time
About the Job

We are seeking an experienced Reception Team Manager to join our team at St Boniface Veterinary Clinic Ltd.

The successful candidate will have a strong background in leadership and management, with a focus on delivering exceptional customer service.

This is a full-time role, 40 hours per week, with a salary of £29,000.00 per year.

About the Role:

  1. Team Leadership: Provide leadership and guidance to the reception team to ensure seamless day-to-day operations.
  2. Coordination: Plan and organize rotas to ensure efficient use of resources.
  3. Customer Service: Deliver exceptional service to clients and colleagues.
  4. Recruitment & Training: Manage the recruitment and training process for new staff members.
  5. Feedback Management: Address client and staff feedback in a professional and timely manner.
  6. Collaboration: Work closely with the clinical team and management to ensure cohesive operations.
  7. Reporting: Compile regular reports for the Senior Management Team.

Requirements:

  • Previous management experience is desirable.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and as part of a team.


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