Operations Coordinator
1 week ago
We are seeking an experienced Reception Team Manager to join our team at St Boniface Veterinary Clinic Ltd.
The successful candidate will have a strong background in leadership and management, with a focus on delivering exceptional customer service.
This is a full-time role, 40 hours per week, with a salary of £29,000.00 per year.
About the Role:
- Team Leadership: Provide leadership and guidance to the reception team to ensure seamless day-to-day operations.
- Coordination: Plan and organize rotas to ensure efficient use of resources.
- Customer Service: Deliver exceptional service to clients and colleagues.
- Recruitment & Training: Manage the recruitment and training process for new staff members.
- Feedback Management: Address client and staff feedback in a professional and timely manner.
- Collaboration: Work closely with the clinical team and management to ensure cohesive operations.
- Reporting: Compile regular reports for the Senior Management Team.
Requirements:
- Previous management experience is desirable.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and as part of a team.
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