Customer Experience Lead

3 weeks ago


Horley, Surrey, United Kingdom Card Factory Full time
About the Job

We are looking for a skilled Customer Experience Lead to join our Card Factory team. As a key member of our leadership team, you will be responsible for supporting your Store Manager in achieving business objectives and developing a customer-centric culture within the store.

Your key responsibilities will include:

  • Working closely with the Store Manager to achieve commercial growth goals.
  • Developing and maintaining a positive team culture that prioritizes exceptional customer service.
  • Leading the store team in the absence of the Store Manager.

Benefits: Competitive salary, opportunities for career development, and a collaborative work environment

Estimated Salary: £29,500 - £33,500 per annum


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