CRM Marketing Specialist

3 weeks ago


London, Greater London, United Kingdom Chip UK Full time

About the Role:

We are seeking a talented CRM Marketing Specialist to join our growth team at Chip UK. As a key member of our team, you will be responsible for collaborating closely with our Head of Engagement and CRM Marketing Manager to craft engaging emails, push notifications, in-app messages, and content cards that drive results and delight our customers.

This is an ideal opportunity for a recent graduate or someone looking to transition into the dynamic world of fintech and marketing. You will have the chance to work with a creative and diverse team of 160, from all different backgrounds and industries.

Key Responsibilities:

  • Assist the CRM Marketing Manager in building, optimising, and reporting on our CRM activities to help develop a world-class CRM engine.
  • Contribute to the creation of smart automations that deliver emails, push notifications, in-app messages, and content cards.
  • Collaborate with the content team to craft messaging that delights customers and strengthens our brand.
  • Partner with the customer insights team to analyse our database, creating tailored customer segments for personalised communications.
  • Work closely with the engineering team to help leverage new features and capabilities from Braze, our CRM platform.

Requirements:

  • Any email marketing experience (Braze in particular)
  • Basic HTML/CSS skills
  • Excel/spreadsheet reporting
  • Fintech experience

What We Offer:

  • £29,000 -£31,000 per annum
  • Discretionary share option bonus
  • Workplace pension scheme
  • Private medical insurance (medical history disregarded)
  • Employee Assistance Programme
  • Cycle to work scheme
  • Season ticket loan
  • Free ChipX subscription for UK-based employees
  • We are an equal-opportunity employer and value diversity
  • Flexible working arrangements
  • Unlimited holiday (policy not to count)
  • Annual £1500 Personal Learning Allowance
  • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
  • Company laptop
  • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Our Interview Process:

  1. Video screen with someone from our Talent team
  2. Video interview with the hiring manager
  3. Final interview with some of the team

About Chip UK:

Chip UK is a fast-growing fintech company that is building the investment super app of the future. We are passionate about helping our customers build wealth and achieve their financial goals.

We are committed to diversity and inclusion and welcome applications from people from all backgrounds and industries.



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