Business Process Architect Lead

1 week ago


London, Greater London, United Kingdom Informa Connect Limited Full time

**Informa Connect Limited Job Opportunity:** GBS Head of Process Architecture & Design

We are seeking a highly skilled Business Process Architect Lead to join our team at Informa Connect Limited. This is a leadership role that requires strong expertise in process design, development, and implementation.

The ideal candidate will have extensive experience in order-to-cash processes, including CRM integration and online payment facilities. They will be responsible for designing, developing, and introducing new GBS services, working closely with the Technology Services and Support function (TSS) to build corresponding skills and resources.

This role involves input and advice from the candidate's own experience and knowledge, as well as hiring resources and talent to create capacity and specialism as needed.

Key responsibilities include:

  • Leading the design and development of new GBS services
  • Collaborating with TSS to build equivalent strength and capability in solution design, services design, and controls design
  • Hiring resources and talent to create capacity and specialism as needed

**Required Skills and Qualifications:**

  • Bachelor's degree in Computer Science, Business Administration, or related field
  • Minimum 8 years of experience in process design, development, and implementation
  • Extensive experience in order-to-cash processes, including CRM integration and online payment facilities
  • Proven track record of leading teams and managing projects
  • Strong communication and negotiation skills

**Benefits:**

  • Competitive salary: £80,000 - £110,000 per annum
  • Opportunity to work with a global company with a diverse range of clients
  • Chance to develop your career with bespoke training and learning opportunities
  • Flexible working arrangements and remote work options

At Informa Connect Limited, we value energy, ambition, and a commitment to excellence. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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