Fleet Administration Specialist

2 months ago

London, Greater London, United Kingdom octopusev Full time
About the Role

We are seeking a detail-oriented and proactive Fleet Administration Specialist to join our team at Octopus EV. The successful candidate will be responsible for handling a variety of administrative tasks related to our fleet, including PCN administration, vehicle registration documentation, and recall notices.

Key Responsibilities
  • PCN Management:
  • -Process all incoming Penalty Charge Notices from various authorities and issuers
  • -Ensure accurate logging of each PCN into the system, categorizing by type (e.g. parking, speeding, toll roads, congestion charges)
  • -Assign PCNs to appropriate vehicles and notify respective drivers
  • -Monitor the status of all outstanding PCNs and ensure they are resolved in a timely manner
  • -Maintain our database of all PCNs
  • -Liaise with other team members and departments to solve queries and respond to objections from drivers
  • Payments and Appeals:
  • -Ensure timely payment of valid PCNs maintaining up-to-date records
  • -Assist in preparing and submitting formal appeals against incorrect PCNs
  • -Track and monitor the outcomes of appeals, updating internal systems as necessary
  • Recharges:
  • -Handle the recharging process promptly and accurately
  • Vehicle Registration Documentation:
  • -Ensure all vehicle registration documents are accurately maintained and updated
  • -Manage the process of ordering vehicle records as required
  • Updating and Maintaining DVLA Portal:
  • -Regularly update and maintain vehicle information on the DVLA portal
  • -Ensure compliance with all regulatory requirements relating to vehicle documentation
  • Managing Recall Notices:
  • -Monitor and manage recall notices, ensuring that they are communicated to the relevant parties and acted upon in a timely manner
  • -Coordinate any necessary actions required to address recall notices
  • Administrative Tasks:
  • -Open and process daily incoming post, ensuring that all correspondence is directed to the appropriate departments or individuals
  • -Perform general administrative duties as required to support the smooth operation of the office
  • Supporting Other Teams:
  • -Provide administrative support to other teams with vehicle-related tasks, including document preparation, data entry, and information retrieval
  • -Assist in the coordination of other logistical tasks as required
Requirements
  • Experience working with fleet PCNs would be an advantage
  • Proven experience in an administrative role
  • Strong organizational and multitasking skills
  • Excellent communication skills, both written and verbal
  • Ability to work independently with minimal supervision
  • Attention to detail and a commitment to accuracy

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