Fleet Administration Specialist

4 weeks ago

London, Greater London, United Kingdom Octopus Energy Full time
About the Role

We are seeking a detail-oriented and proactive Fleet Administration Specialist to join our team at Octopus Energy. As a key member of our team, you will be responsible for handling a variety of administrative tasks related to our fleet, including PCN administration, vehicle registration documentation, and recall notices.

Key Responsibilities
  • PCN Management: Process all incoming Penalty Charge Notices, ensure accurate logging, and assign PCNs to appropriate vehicles and notify drivers.
  • Payments and Appeals: Ensure timely payment of valid PCNs and assist in preparing and submitting formal appeals against incorrect PCNs.
  • Recharges: Handle the recharging process promptly and accurately.
  • Vehicle Registration Documentation: Ensure all vehicle registration documents are accurately maintained and updated.
  • Updating and Maintaining DVLA Portal: Regularly update and maintain vehicle information on the DVLA portal and ensure compliance with regulatory requirements.
  • Managing Recall Notices: Monitor and manage recall notices, ensuring they are communicated to relevant parties and acted upon in a timely manner.
  • Administrative Tasks: Open and process daily incoming post, perform general administrative duties, and provide administrative support to other teams.
Requirements
  • Experience working with fleet PCNs is an advantage.
  • Proven experience in an administrative role.
  • Strong organisational and multitasking skills.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently with minimal supervision.
  • Attention to detail and a commitment to accuracy.
About Us

Octopus Energy is a leading provider of electric vehicle leasing and charging solutions. We are committed to driving sustainable change and providing our customers with fair pricing and a fantastic experience. If you are a motivated and detail-oriented individual who is passionate about sustainability and customer service, we would love to hear from you.

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