Customer Service Representative

3 weeks ago


Hull, Kingston upon Hull, United Kingdom NRS Healthcare Full time

About the Role

We are seeking a highly motivated Customer Service Advisor to join our team at NRS Healthcare, the UK's leading provider of Community Equipment Services.

Key Responsibilities

  • Provide exceptional customer service to service users and occupational therapists
  • Arrange deliveries and collections of equipment with service users
  • Liaise with community equipment technicians to ensure smooth service delivery
  • Resolve issues efficiently and effectively

Requirements

  • Strong computer skills
  • Previous experience in customer service roles
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills

What We Offer

  • Competitive salary
  • Full training and development opportunities
  • Comprehensive sick pay scheme
  • Pension scheme and life assurance
  • Exclusive employee discounts and benefits

Working with Us

NRS Healthcare is committed to improving people's quality of life and independence every day. We deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector.

Our Customer Service Advisors are a pivotal part of the success of the service we provide. If you are passionate about delivering exceptional customer service and have a strong desire to make a difference, we would love to hear from you.



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