Gym Operations Director

6 days ago


Norwich, Norfolk, United Kingdom The Gym Group Full time
Exciting Opportunity for a Fitness Professional

The Gym Group is seeking a dynamic and results-driven Fitness and PT Manager to lead our team at Norwich Hall Road. As a key member of our management team, you will be responsible for driving the commercial performance of the gym, while also ensuring high operational standards are maintained.

About the Role:

  • Develop and implement strategies to improve member engagement and drive satisfaction scores forward.
  • Manage and develop a team of fitness trainers, focusing on their professional development and well-being.
  • Collaborate with the General Manager to ensure compliance with Health & Safety policies and procedures.
  • Provide administrative support, including rotas, time tracking, and security checks.
  • Act as a keyholder for the gym, providing emergency support and coverage when needed.

Requirements:

  • A minimum of 1 year's experience in a similar role, with a strong track record of success.
  • Level 2 qualified Fitness Instructor or currently studying for the qualification.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • A results-driven mindset, with a keen interest in driving commercial growth and improving operational efficiency.

Benefits:

  • Paid holiday and sick pay, as well as contractual benefits such as access to a company pension scheme and season ticket loans.
  • In-house development opportunities and support for career advancement.
  • Participation in a company save-as-you-earn share plan and discounts with leading training providers.
  • Free gym membership for yourself and a friend or family member.


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