Operations Director

17 hours ago


Norwich, Norfolk, United Kingdom COREcruitment Ltd Full time

We are seeking a highly skilled Operations Director to oversee all aspects of visitor operations at our beautiful heritage venue in Norfolk. With thousands of visitors each year, this role combines strategic planning, operational leadership, and team management in a high-profile and dynamic environment.

The ideal candidate will have proven experience in managing large customer-facing operations, preferably from a heritage background. Strong leadership, communication, and people management skills are essential for success in this role.

Key responsibilities include:

  • Leading teams to deliver outstanding customer service across all visitor-facing operations
  • Driving strategic planning and aligning departmental objectives with company goals
  • Managing budgets and monitoring key performance indicators to drive revenue growth
  • Maintaining facilities and visitor areas to the highest standards

The estimated salary for this role is £65k.



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