Asset Performance Specialist

1 week ago

Epsom, Surrey, United Kingdom TLP Consultancy Ltd Full time £40,000
Job Description

**About the Role**

We are seeking a highly skilled Asset Performance Specialist to join our team at TLP Consultancy Ltd. As a key member of our Connected Services team, you will play a critical role in delivering projects and data insights that drive business growth and customer satisfaction.

Key Responsibilities

  • Support the delivery of Connected Services projects, data, and insights from research and piloting to refinement and rollout of the Pan-European Connected strategy in the UK.
  • Ensure National Marketing and Sales Centre User Acceptance Testing for all new Connected Services in the App, guaranteeing a robust and excellent customer experience before launching services to the market.
  • Monitor, report, and make recommendations based on data, analytics, and insights to measure performance and provide customer insight to support future phases of Connected Services.
  • Provide regular and ad-hoc reporting to senior management and operational teams on Connected Services, including activation rates and pilot results.
  • Support data access requests from across the business and develop Source information hub content management to support Network with all Connected Services topics.
  • Act as the key point of contact for the Network and Customer & Network Support teams to support with all Connected Services topics and develop new assets in partnership with our Training department.

Requirements

  • Proven capabilities in project and product management, along with a passion for digital innovation and emerging technologies.
  • Strong Excel skills and proficiency in PowerPoint.com and Power BI is an added advantage.
  • Ability to manage multiple projects with different timelines and confident in communicating with both internal and external stakeholders.

About Us

TLP Consultancy Ltd is a leading global automotive company offering a generous benefits package, including a performance-related bonus, pension, access to our car scheme, birthday voucher, workplace nursery benefit, cycle scheme, discounted onsite gym membership, and subsidised café and canteen.

We value and reward hard work and accomplishments, providing genuine career growth and advancement opportunities for our employees.

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