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Asset Performance Specialist

2 months ago

Epsom, Surrey, United Kingdom TLP Consultancy Full time
Job Title: Asset Performance Specialist

At TLP Consultancy, we are seeking an experienced Asset Performance Specialist to join our team. As an Asset Performance Specialist, you will play a key role in supporting the delivery of Connected Services projects, data and insights, from research and piloting to refinement and rollout of the Pan-European Connected strategy in the UK.

Key Responsibilities:
  • Responsible for National Marketing and Sales Centre User Acceptance Testing, ensuring all new Connected Services in the App are robustly tested and working to deliver an excellent customer experience before launching services to the market.
  • Monitor, report and make recommendations based on data, analytics and insights to measure performance and provide customer insight to support future phases of Connected Services.
  • Provide regular and ad-hoc reporting to senior management and operational teams on Connected Services (e.g. activation rates, pilot results).
  • Support with data access requests from across the business.
  • Development of Source information hub content management to support Network with all Connected Services topics.
  • Key point of contact for the Network and Customer & Network Support teams to support with all Connected Services topics.
Requirements:
  • Proven capabilities in project and product management, along with a passion for digital innovation and emerging technologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed recommendations.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong attention to detail, with a focus on delivering high-quality results.
What We Offer:
  • Generous benefits package, including performance-related bonus, pension, access to car scheme, birthday voucher, workplace nursery benefit, cycle scheme, discounted onsite gym membership, and subsidised café and canteen.
  • 25 days holiday + all bank holidays.
  • Hybrid working arrangement, with 3 days per week in the office.