Asset Performance Specialist

1 month ago

Epsom, Surrey, United Kingdom TLP Consultancy Full time
Optimisation Specialist - Connected Car

Are you a seasoned professional with a passion for digital innovation and emerging technologies? Do you have a proven track record in project and product management? We're seeking an exceptional individual to join our team as an Optimisation Specialist - Connected Car.

About the Role

This is an exciting opportunity to support the delivery of Connected Services projects, data and insights, from research and piloting to refinement and rollout of the Pan-European Connected strategy in the UK.

Key Responsibilities
  • Ensure National Marketing and Sales Centre User Acceptance Testing is robust and delivers an excellent customer experience before launching services to the market.
  • Monitor, report and make recommendations based on data, analytics and insights to measure performance and provide customer insight to support future phases of Connected Services.
  • Provide regular and ad-hoc reporting to senior management and operational teams on Connected Services (e.g. activation rates, pilot results).
  • Support with data access requests from across the business.
  • Develop Source information hub content management to support Network with all Connected Services topics.
  • Be the key point of contact for the Network and Customer & Network Support teams to support with all Connected Services topics.
What We Offer

We offer a generous benefits package, including a performance-related bonus, pension, access to our car scheme, birthday voucher, workplace nursery benefit & cycle scheme, discounted onsite gym membership, subsidised café and canteen, and 25 days holiday + all bank holidays.

Our company values and rewards hard work and accomplishments, offering genuine career growth and advancement opportunities.

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