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Asset Performance Specialist

2 months ago

Epsom, Surrey, United Kingdom TLP Consultancy Full time

Job Summary:

TLP Consultancy is seeking a highly skilled Asset Performance Specialist to join our team. As an Asset Performance Specialist, you will play a critical role in supporting the delivery of Connected Services projects, data and insights, from research and piloting to refinement and rollout of the Pan-European Connected strategy in the UK.

Key Responsibilities:

  • Project Management: Responsible for National Marketing and Sales Centre User Acceptance Testing, ensuring all new Connected Services in the App are robustly tested and working to deliver an excellent customer experience before launching services to the market.
  • Data Analysis: Monitor, report and make recommendations based on data, analytics and insights to measure performance and provide customer insight to support future phases of Connected Services.
  • Reporting: Provide regular and ad-hoc reporting to senior management and operational teams on Connected Services (eg activation rates, pilot results).
  • Data Access: Support with data access requests from across the business.
  • Content Management: Development of Source information hub content management to support Network with all Connected Services topics.
  • Stakeholder Management: Key point of contact for the Network and Customer & Network Support teams to support with all Connected Services topics.

Requirements:

  • Project Management Skills: You should be skilled at managing multiple projects with different timelines and confident in communicating with both internal and external stakeholders.
  • Technical Skills: The ideal candidate will have an innovative approach, strong Excel skills, and proficiency in PowerPoint. Familiarity with and Power BI is an added advantage.

What We Offer:

  • Competitive Salary: Salary from GBP40,000 - depending on experience.
  • Hybrid Working: Hybrid working (3 days per week in the office).
  • Job Security: Permanent.
  • Benefits Package: Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Workplace Nursery Benefit & Cycle Scheme, discounted onsite gym membership, subsidised Caf?? and Canteen, 25 days holiday + all bank holidays).