Mental Health Crisis Intervention Support Worker

1 week ago


Newport, Newport, United Kingdom Two Saints Full time

About the Role

We are seeking a dedicated and compassionate Mental Health Crisis Intervention Support Worker to join our team at Safe Haven. As a key member of our crisis intervention service, you will provide vital support to adults experiencing mental health crises, helping them to navigate challenging situations and find a path towards recovery.

Key Responsibilities

  • Provide person-centered support to individuals accessing our service, ensuring their needs are met and their safety is prioritized.
  • Record and maintain accurate client records, including risk assessments and safety plans.
  • De-escalate difficult situations, adhering to lone working and safeguarding policies.
  • Signpost clients to relevant partner agencies and services, promoting effective community support.
  • Maintain a welcoming and safe environment, identifying and mitigating potential risks.
  • Work in accordance with Health and Safety regulations and organizational policies.

About You

We are looking for an individual with a genuine passion for mental health support and a commitment to making a positive difference in the lives of others. Your values should align with ours, and you should possess excellent communication and interpersonal skills. Previous experience is not essential, but a willingness to learn and grow with our team is crucial.

What We Offer

  • A comprehensive induction and training program to ensure your success in the role.
  • Opportunities for management training, trauma-informed care training, and specialist coaching and development.
  • Access to accredited qualifications and mental health first aid training.
  • A supportive and inclusive work environment, with a focus on staff well-being and development.

Join Our Team



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